About Us
HumanAbility is a Jobs and Skills Council for the health, human services, aged care and disability, sport & recreation and early childhood industries.
HumanAbility’s objective is to advance education by supporting skills and workforce development for the above specified industries. It is a values-based organisation, that is not-for-profit, industry-owned and led, that is contracted by the federal government.
We have an opportunity for a Stakeholder Engagement & Policy Coordinator to join us on a full-time basis in an ongoing capacity subject to funding (currently funded until mid-2028). The role may be located anywhere in Australia and will involve travel with overnight stays for organisation meetings, stakeholder meetings, workshops and industry events.
About the position
As a Stakeholder Engagement & Policy Coordinator at HumanAbility, you will play a vital role in facilitating connections and collaboration within the health, sport and recreation, children’s education, care and support sectors. You will be responsible for the coordination and administration of tasks to support stakeholders and the team(s) to undertake engagement activity, knowledge sharing, and policy development.
Key Accountabilities
- Stakeholder Engagement: Support the Director and team(s) to assist in organising consultations, forums, meetings, written correspondence and other engagements with a diverse range of stakeholders. Assist the Director and team(s) to build rapport by organising and coordinating engagement activities and collating stakeholder insights and perspectives that contribute to HumanAbility’s workplan and objectives. In-person attendance at events may be required.
- Industry Policy Insight: Maintain an understanding of the trends, challenges, and opportunities, and assist the team(s) across projects to identify, record and share stakeholder feedback. Support team(s) across projects to maintain the stakeholder database and coordinate engagement and policy insights, including assisting in the writing and sharing of policy development across the organisation (e.g consultations, meetings, events analysis and research)
- Assistance with communication: Assist the Director and team(s) in the preparation of consultation strategies, agendas, minutes, communiques and similar, ensuring work is in line with Government frameworks where applicable. Contribute to and support efficient processes and systems across team(s) and projects.
- Project and cross organisation collaboration: Work closely with members in the engagement and policy team, other internal teams, and external stakeholders to ensure consistent, high value engagement and to support project coordination and management. Assist in the administration of engagement activities, policy analysis and training product development projects and to support the work of other teams and projects within the organisation. Provide support to the Executive team and Committees as required and directed.
- Process Management and System Tools: Assist in implementing a structured process for engagement and policy activities, ensuring efficiency and inclusivity, including adherence to established guidelines and process. Ensure stakeholder engagement activities are captured in the Stakeholder Relationship Management (SRM) database. Contribute to the development and improvement of process gaps to support continuous improvement within and across team(s).. Provide advice on stakeholder engagement tools to capture, analyse and disseminate stakeholder insights.
- Other: Observe and follow work health, safety and wellbeing policies and guidelines. Some travel and work outside of business hours may be required.
Qualifications and Experience
- Experience in administration, coordination and engagement with a demonstrated ability to support stakeholder experience, and team and organisation goals.
- Demonstrated, high quality communication skills, written and verbal, with the ability to communicate efficiently and professionally with various teams and stakeholders.
- Excellent organisational skills and attention to detail, capable of managing multiple tasks and deadlines effectively.
- Ability to work independently and prioritise tasks in a dynamic environment.
- Cross organisational collaboration skills. Able to work effectively within a team and liaise with various internal and external stakeholders.
- Proven experience and ability to work across projects and content.
- Industry/sector expertise or the ability to build at this at pace.
Further Information
We are committed to building a workforce that reflects the diversity of the stakeholders we work with. We value the unique perspectives, knowledge, and lived experiences that Aboriginal and Torres Strait Islander peoples bring, and we actively support a culturally safe and inclusive workplace.
There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet operational and/or stakeholder requirements, and dependant on work deliverables, the role may be required to undertake travel.
We operate a hybrid working model. While flexibility is supported, the balance of office-based work, in-person attendance at meetings, events, etc and remote work will vary depending on role, location, and business needs.
Interested?
We encourage you to apply, even if you don’t meet every single criterion. We value diverse experiences and perspectives, and your unique skills could be a great fit for our team.
Click on Apply button to submit your cover letter and cv. Applications will be reviewed as they are received, we encourage you to apply without delay. If you have any questions about this role, please contact our P&C team confidentially on [email protected].
