About Us
Gold Coast BMW are owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Autosports Group employs over 3,000+ people across over 100 dealerships located in Australia and New Zealand.
At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values—Strive for Excellence, Care, The Village, and Lead Change—guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.
About The Role
At Gold Coast BMW, we are looking for a friendly, professional Concierge to be the first point of contact for our customers and visitors to join our team. This role is perfect for someone who loves providing exceptional customer service, thrives in a fast paced environment, and takes pride in being organised, proactive and personable.
In this role you will:
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Greet customers and visitors warmly and professionally, creating a positive first impression
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Coordinate the daily Driveway Service/ Showroom traffic flow and manage customer appointments efficiently liaising/assisting the Service Advisors and Reception staff
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Coordinate Service vehicle collection, and courtesy car arrangements.
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Liaise with sales, service, and management teams to ensure smooth and seamless customer experience
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Manage concierge desk duties and maintain an appropriate visual clean and tidy first impression for customers upon arrival
Our ideal candidate will possess the following:
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A genuine passion for delivering premium customer service
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Previous experience in hospitality, concierge or front desk roles (automotive experience desirable but not essential)
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Impeccable personal presentation and professional communication skills
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Friendly, energetic and proactive personality
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Ability to multitask effectively in a fast paced environment
- Valid driver’s license
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A valid visa with entitlement to work and live in Australia.
Why Join Autosports Group?
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Accelerated career growth with a defined pathway, and ongoing professional development
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ASG Paid Parental Leave to support you and your family
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Access to exclusive OEM offers on new vehicles across all dealerships
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Access to premium, factory-backed training to keep your skills at the industry forefront
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Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Café Molinari on-site and a wellbeing program that includes discounted private health insurance rates with HCF and access to Fitness Passport.
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Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women’s Network
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Referral bonus incentives for employees and their friends/family
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Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
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Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement
Applications are reviewed as they are submitted. Therefore, we encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. Successful candidates will be required to complete pre-employment checks and hold the appropriate working rights to work in Australia or New Zealand. This includes reference check and background checks and other role-relevant screening where applicable.
