Front Desk & Patient Coordinator | Career Pathway to Practice Management
Looking for more than just another reception job?
This is an opportunity to build a long-term career in a growing dental group, with clear pathways into Treatment Coordination, Practice Management and leadership roles.
We’re looking for a high-capacity person who thrives in a fast-paced environment, enjoys helping people, loves staying organised, and wants to grow with a business that values initiative, accountability and development.
Dental experience is helpful, but not essential. We’ll happily train the right person.
What’s in it for you?
- Full training and ongoing development
- Join a growing dental group with opportunities across multiple locations
- No weekends
- Team training and social events
- Competitive salary based on experience and performance
- Structured systems and processes that help you succeed
- Clear career pathway into Treatment Coordinator or Practice Manager roles
About the Role
You’ll be responsible for:
- Managing the appointment book
- Helping patients schedule and retain appointments
- Coordinating patient treatment plans
- Handling enquiries and phone calls
- Supporting daily practice operations
- Working closely with clinicians to deliver a great patient experience
About You
You’ll likely be a great fit if you:
- Stay calm when things get busy
- Learn new systems quickly
- Can juggle multiple priorities without dropping the ball
- Enjoy working towards goals and KPIs
- Are confident having conversations that help patients move forward with treatment
- Take ownership rather than waiting to be told what to do
- Are looking for a long-term career opportunity rather than your a short-term job
Dental experience is a bonus, but attitude, work ethic and adaptability are far more important.
This role isn’t for everyone.
Some days are busy. Priorities change. Patients can be emotional, anxious or frustrated.
The people who thrive here stay calm under pressure, learn quickly, take ownership and focus on solutions.
If you enjoy being busy, taking responsibility and making a difference, you’ll probably love this role.
Apply Now
Send your CV and Cover letter addressed to Rebecca to [email protected]
Include a short note telling us:
- Why this role interests you
- Any customer service, administration, sales or dental experience you have
- What makes Fix Dental different to a standard practice
Pay: $30.00 – $40.00 per hour
Work Location: In person
