Credit Team Lead

Chemist Warehouse -
Preston VIC

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Job Details

7 hours ago

Benefits

Employee discount

Qualifications

Accounts receivable
Microsoft Excel
Management
SAP
ERP systems
Microsoft Office
Supervising experience
Leadership
Communication skills

Full Job Description

About Us

Sigma Healthcare is proudly powering pharmacy!

Together with Chemist Warehouse, we have Australia’s largest pharmacy network, with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty. We are powered by our dedicated people and our leading full-line pharmacy wholesale and distribution business, delivering medicines and healthcare products to pharmacies across Australia.

With Chemist Warehouse now operating across multiple countries outside Australia, we continue to expand our reach as a Top 50 ASX-listed organisation.

The Opportunity

We’re looking for a Credit Team Lead to join our Finance team and help lead the day-to-day credit operations that support our growing business.

Based in Preston and reporting to the Accounts Receivable Manager, this role will see you lead a small team of Credit Controllers while managing credit risk, supporting cash collection and partnering closely with Sales, Finance and offshore teams.

This is a great opportunity for someone with strong Credit or Accounts Receivable experience who enjoys leading people, solving problems and working in a role where commercial thinking and sound judgement go hand in hand.

What You’ll Be Doing

In this role, you will:

Lead daily credit operations across order releases, credit limits and direct debit processing
Act as an escalation point for complex customer accounts, disputes and credit decisions
Coach, support and develop a team of Credit Controllers
Partner with Sales and Finance teams to balance commercial outcomes with credit risk
Work closely with the Credit Analyst on customer risk reviews and financial assessments
Monitor aged debt, collection performance and customer exposure
Support month-end reporting, forecasting and cash flow visibility
Drive process improvements across credit operations, reporting and ways of working

About You

You’ll bring strong Credit or Accounts Receivable experience, along with the confidence to lead a team in a busy finance environment.

To be successful, you will ideally bring:

Experience in Credit, Accounts Receivable, collections or finance operations
Leadership or supervisory experience
Strong understanding of credit risk, collections and cash flow management
Experience with credit limits, order releases and Delegation of Authority frameworks
Strong communication and stakeholder management skills
High attention to detail and the ability to manage competing priorities
Sound judgement and a solutions-focused approach
Strong Microsoft Office skills, with advanced Excel skills highly regarded
Exposure to ERP systems, such as SAP, will be viewed favourably

Most importantly, you’ll be someone who enjoys leading from the front, building strong relationships and making practical decisions that support both the customer and the business.

Why Join Us?

This is an exciting time to join Sigma Healthcare and Chemist Warehouse as we continue to grow as a newly expanded ASX-listed organisation. You’ll be joining a large Finance function where you can lead a team, improve processes and make a genuine impact across credit operations and cash collection.

You can expect:

A hands-on leadership role within our Accounts Receivable team
Exposure to Sales, Finance and key business stakeholders
The opportunity to improve processes and support finance transformation
Career development within a large, growing ASX-listed organisation
Generous staff discounts across Chemist Warehouse and our broader group brands
Hybrid working, with 4 days onsite in Preston and 1 day working from home

Apply Now!!

If you’re an experienced Credit or Accounts Receivable professional who enjoys leading teams, improving processes and making sound commercial decisions, we’d love to hear from you.

Apply now and help power the future of pharmacy with Sigma Healthcare.

Please note: As part of our recruitment process, successful candidates will be required to complete a National Police Check.

Apply Now

About Us

The Opportunity

What You’ll Be Doing

About You

Why Join Us?

Apply Now!!

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