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Fortune Global 500에 선정된 기업에서 다음과 같은 기회를 경험할 수 있습니다. 가능성을 혁신 및 구상하고, 보상 문화를 경험하며, 매일 더 나아질 수 있도록 지원하는 인재 팀과 협력할 수 있습니다. UPS를 더 발전된 내일로 이끄는 것은 바로 역량과 열정을 지닌 사람입니다. 역량을 보유하고, 자기 자신은 물론 팀을 이끌 수 있는 인재를 위해 기술을 배양하고 다음 단계로 나아갈 수 있게 할 직무들이 준비되어 있습니다.
직무 설명:
Transport Team Leader will oversee the transport and dispatch functions, focusing on employee development, fleet management, and third-party logistics (3PL) providers. This role emphasises driving cost efficiencies while maintaining a strong customer-centric approach.
Key Responsibilities:
- Identify risks and opportunities, and implement innovative solutions to enhance logistics delivery
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Source external freight carriers that meet safety, quality, environmental, and regulatory standards to fulfill customer objectives.
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Implement processes and controls for Allocators, Drivers, and Dispatch Staff to manage customer service and communication effectively.
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Lead the transport and dispatch team in line with business goals, overseeing the organisation and prioritisation of daily workload and staffing needs to meet production goals for the transport division.
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Provide strong leadership to develop team members and leverage operating systems and communication tools.
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Analyze service issues and implement changes to enhance service quality.
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Organize and prioritize daily work orders and staffing needs to meet production targets.
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Ensure compliance with health and safety, environmental, vehicle and license requirements.
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Manage third-party logistics (3PL) providers such as Qantas, Air-Road, Star Track, and Border Express to ensure cost-effectiveness, budget control, service excellence, and the smooth management of purchase orders.
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Focus on controlling costs and improving KPIs to enhance efficiency, lower operating costs, and increase profit margins while meeting budget expectations.
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Champion a ‘customer first’ approach, ensuring best-in-class customer service is delivered.
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Strategically plan driver resources and manage administrative processes.
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Ensure fleet operations comply with legislative requirements.
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Maintain close interaction with the customer service department to ensure service delivery standards are always met.
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Collaborate with key stakeholders to integrate and optimise logistics solutions.
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Analyse service failures and improve processes to enhance service quality
Skills and Experience:
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Team Leader and logistic experience
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Knowledge of supply chain management
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High level of computer literacy
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Experienced in utilising industry-focused track and trace software/system package
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High level of attention to detail
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Ability to work calmly and efficiently in a very high-pressure environment
This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. It is, instead, a description of the essential elements of the position that are needed for recruitment, placement, orientation, training, competency and performance management, classification, compensation determination and other Human Resource actions.
직원 유형:
정규직
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