Getting your Customer Service Agent role on!
As a Customer Service Agent, your responsibility is to respond to incoming calls from customers to answer questions, respond to inquiries, provide information, and handle complaints regarding the organisation’s products or services.
Additionally, agents make outbound calls to set appointments, gather survey data, and chase up any outstanding debts.
We are building our team at Buzz A Geek and are seeking someone with call centre experience to improve upon our current process and take it to the next level.
