Join our growing audiology clinic as a Reception & Admin Coordinator
Albury-Wodonga
Full- Time | Permanent
At Essence Audiology, we’re more than a hearing clinic - we’re a people-first, independent local business passionate about providing premium, personalised care. We’re looking for a proactive and professional Reception & Admin Coordinator to join our lovely team at our Albury & Wodonga clinics.
This is a role where your warmth, attention to detail, and admin superpowers truly matter. If you love being that calm, organised presence who helps people feel at ease - you’ll thrive here.
What You’ll Do:
- Welcome patients with professionalism and kindness
- Answer calls, manage appointments, and handle the daily diary
- Process billing, Medicare & Hearing Services Program claims
- Maintain accurate records and support retail product sales
- Keep the clinic running smoothly, clean, and organised
- Support our marketing, social media, and community engagement
About You:
- Admin, reception, or customer service experience (Allied Healthcare a bonus!)
- Excellent communicator - in person, on the phone, and in writing
- Reliable, proactive, and able to multitask like a pro
- Tech-savvy with good time management
- Friendly, professional, and people-focused
How to Apply:
> Send your resume to [email protected]
> Also include a short written response to:
- Do you prefer a full-time or part-time role?
- Why are you interested in this role at Essence Audiology?
- Describe a time you delivered great customer service.
> Optional but encouraged: Share a short 1–2 min video intro (may use your own YouTube or Drive link).
Pay: $55,000.00 – $65,000.00 per year
Ability to commute/relocate:
- Albury NSW 2640: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have at least 1 year of experience in a receptionist, administration, or customer service role?
- Have you previously used appointment booking or CRM software in a workplace setting?
Language:
Work Authorisation:
Work Location: In person
