About MyConnect
Moving house is stressful enough. At MyConnect, we make one big part of it easier by helping customers connect multiple utilities in one simple call or online.
We have built a strong reputation as a trusted utility connection service by doing the basics brilliantly: good people, smart systems, strong partnerships, and a genuine focus on making life easier for customers when they need it most.
We are also proud to be one of the highest-rated utility connection services in the industry, with results that reflect the energy, care, and talent of our team.
If you are commercially minded, love seeing campaigns turn into real results, and enjoy working with people who back each other, this could be a great fit.
About the Role
We are looking for a motivated and results-driven Sales & Marketing Manager to join our Melbourne team.
In this role, you will be responsible for supporting the growth and performance of MyConnect’s direct sales and marketing activity. You will work across digital marketing strategy, campaign performance, budget optimization, sales conversion, and key growth targets across Energy, Gas and Telco.
This role would suit someone who enjoys working in a fast-paced environment, understands the importance of strong sales outcomes, and can connect marketing activity with real commercial results.
Key Responsibilities
As a Sales & Marketing Manager, you will be responsible for:
- Developing MyConnect’s digital marketing strategy in conjunction with the Head of Marketing
- Obtaining key customer feedback from the front line to enhance campaign performance
- Managing and optimising marketing budgets
- Working closely with the call centre sales team to ensure the Direct sales marketing call centre team is across all marketing campaigns
- Supporting the optimisation of conversion performance
- Managing cost to serve and cost to acquire targets
- Achieving weekly and monthly targets across Energy, Gas and Telco
- Contributing to the further enhancement of sales agent commission plans, rewards and recognition initiatives, and incentives
- Supporting the development of external partnerships with digital marketing organisations
Skills & Experience
To be successful in this role, you will need to demonstrate previous successful experience in:
- Digital marketing
- Utilities
- Call centre environments
- Strong written and verbal communication
- Results-driven sales and marketing performance
- Budget management and campaign optimisation
- Working with teams to achieve commercial targets
Key Target Areas
In this role, you will be expected to:
- Operate within cost to acquire targets
- Operate within cost to service targets
- Manage activity within monthly marketing budgets
- Achieve yearly growth targets
What We’re Looking For
We are looking for someone who is commercially minded, proactive, and confident working with both sales and marketing teams.
You will enjoy analyzing campaign performance, identifying opportunities for improvement, and turning marketing activity into measurable business outcomes.
You will also be comfortable working in a team-focused environment where communication, accountability, and performance matter.
Why Join MyConnect?
At MyConnect, you will be part of a business that helps make moving easier for thousands of customers.
You will join a supportive and energetic team, contribute to meaningful growth initiatives, and play an important role in helping customers connect essential services during one of life’s busiest moments.
How to Apply
If this sounds like the right opportunity for you, we would love to hear from you.
Please submit your resume and a short cover letter outlining your relevant experience and why you are interested in joining MyConnect.
Pay: $85,000.00 – $95,000.00 per year
Benefits:
- Employee discount
- Maternity leave
- Professional development assistance
Work Location: In person
