The term Euroa comes from an Aboriginal word meaning joyful. That is why Euroa Care fosters a safe place for people in need of joyful and high-quality care. We recognise the importance of celebrating individuals and responding to all people in a manner that is respectful, ethical, inclusive, and culturally appropriate. We believe that everyone has the right to participate in society, the right to feel safe, respected, and worthwhile.
Due to continued growth, we are seeking an experienced and passionate Support Coordinator to join our team.
As a Support Coordinator, you will work closely with NDIS participants, their families, carers, guardians, support workers, therapists, and service providers to help participants understand and implement their NDIS plans, build capacity, achieve their goals, and connect with the supports they need.
Benefits:
Why you will LOVE this role:
- Competitive hourly rate
- Part-time role with the opportunity to grow hours as the Support Coordination caseload expands
- Immediate start with complete orientation provided
- Ongoing professional training and support
- Opportunity to work with a supportive and well-rounded team
- Diverse role involving office work, community engagement, stakeholder meetings, and participant home visits
- And a chance to make a lasting impact on people’s lives!
Key Responsibilities:
- Assist participants to understand and implement their NDIS plans.
- Coordinate supports and services to help participants achieve their goals and maximise their NDIS funding.
- Build and maintain positive relationships with participants, families, carers, guardians, support workers, allied health professionals, and service providers.
- Conduct participant home visits and community-based meetings to better understand participant needs and circumstances.
- Support participants to build capacity, increase independence, and make informed decisions about their supports.
- Advocate for participants and assist in resolving barriers to service delivery.
- Prepare participants for NDIS plan reviews and support meetings.
- Maintain accurate case notes, reports, service agreements, and participant records.
- Monitor participant progress and identify opportunities to improve outcomes.
- Ensure all services are delivered in accordance with NDIS Practice Standards and Euroa Care policies and procedures.
About You:
- You are passionate about helping people with disability achieve their goals and live fulfilling lives. You enjoy building genuine relationships with participants and their support networks and understand the importance of providing person-centred support.
- You are proactive, solution-focused, and comfortable working independently while managing a diverse caseload. You are confident engaging with participants in their homes and communities and are committed to delivering high-quality support coordination services.
Skills, Experience & Attributes
- Previous experience working within the NDIS sector.
- Previous Support Coordination experience is highly regarded.
- Strong understanding of the NDIS, participant plans, and available supports.
- Excellent communication and interpersonal skills.
- Ability to build rapport and maintain professional relationships with a range of stakeholders.
- Strong organisational and time management skills.
- Ability to work independently and manage competing priorities.
- Experience preparing reports, case notes, and participant documentation.
- Strong advocacy, problem-solving, and conflict resolution skills.
- Ability and willingness to conduct participant home visits and community meetings.
- Professional, compassionate, and participant-focused approach.
- A genuine commitment to improving participant outcomes and quality of life.
Qualifications, Checks & Licences
Essential
- Relevant university qualification in Social Work, Psychology, Human Services, Nursing, Law, Occupational Therapy, or a related field.
- Current Australian Driver's Licence.
- Reliable motor vehicle with current registration and comprehensive insurance.
- NDIS Worker Screening Check.
- National Police Check.
- NDIS Worker Orientation Module Certificate.
Desirable
- Working With Children Check.
- Current First Aid and CPR Certificate.
- Experience supporting participants with complex needs, mental health conditions, or psychosocial disabilities.
- Knowledge of NDIS Quality and Safeguards requirements.
- Current Australian Driver's Licence.
- Reliable motor vehicle with current registration and comprehensive insurance.
- NDIS Worker Screening Check.
- National Police Check.
- NDIS Worker Orientation Module Certificate.
All applications are to be submitted online. Applications will be reviewed as they are received, so we encourage interested candidates to apply as soon as possible.
Please note that only applicants who meet the selection criteria and are shortlisted for an interview will be contacted.
Pay: $80,000.00 – $110,000.00 per year
Application Question(s):
- Do you have a valid NDIS Worker Screening Check?
Work Authorisation:
Work Location: In person
