We're looking for a Business Improvement Advisor to help drive continuous improvement across the organisation. Working with leaders and teams from across the City, you'll identify opportunities to improve services, streamline processes and strengthen how we measure organisational performance.
This role combines business improvement, data analysis and stakeholder engagement. You'll work on projects that improve efficiency, support better decision-making and help ensure our services continue to meet the needs of our community.
Location: City of Melville Civic Centre
Salary: $139,511.66 pro-rata p.a. + 12% Super
Employment Type: Permanent Full Time
What You’ll Be Doing
- Lead and support business improvement projects and service reviews
- Analyse business processes, identify opportunities for improvement and recommend practical solutions
- Develop and embed meaningful performance measures and KPIs
- Support teams to understand and use performance data to inform decisions
- Facilitate workshops and collaborate with stakeholders to improve ways of working
- Develop process documentation, including process maps and standard operating procedures
- Prepare reports and recommendations for leadership, the Audit, Risk and Improvement Committee and Council
- Promote a culture of continuous improvement, accountability and evidence-based decision making
What We’re Looking For
You'll be someone who enjoys understanding how organisations work and finding practical ways to improve them. You're comfortable working with data, building relationships and managing projects from planning through to implementation.
To be successful in this role you'll have:
- A current National Police Clearance or willingness to obtain
- A tertiary qualification in Business Analysis, Business Improvement, Economics, Accounting or a related discipline
- Experience delivering business improvement, process optimisation or organisational change initiatives
- Strong analytical skills and the ability to translate data into meaningful insights
- Experience developing performance measures and reporting frameworks
- Excellent communication and stakeholder engagement skills
- Well-developed project management and organisational skills
- An understanding of governance, risk management and continuous improvement principles
How to Apply
Apply online via the Apply button and provide a comprehensive resume and cover letter (no more than 2 pages) demonstrating fulfilment of essential requirements outlined in the Position Description attached.
Closing Date: Thursday, 16 July 2026, 11.59PM AWST.
For further information about this position, please contact: Jess Lawrence, Manager Sustainability & Performance on 08 9364 0984.
If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date.
Why The City of Melville?
We are a welcoming and diverse community that enjoys a blend of retail and business precincts and an abundance of open spaces in a unique, natural landscape, along the shores of the beautiful Swan and Canning Rivers.
We are proud to be recognised as an Inclusive Employer 2024-2025 – a prestigious award that benchmarks workplace inclusion across various diversity areas. This recognition is the only one of its kind in Australia and highlights our commitment to fostering a workplace where diversity is celebrated, and inclusion thrives. In everything we do, we focus on our EPIC values of Excellence, Participation, Integrity and Caring and we aim to achieve an inclusive, vibrant, and sustainable future.
Why Belong?
Elevate your work experience with the City of Melville’s benefits!
- Enjoy annual salary increases of 4%, effective each year from 1 July 2025 to 1 July 2027
- Enjoy flexible working arrangements that help balance work and life
- Stay active with a free LeisureFit membership
- Save time and money with free on-site parking
- Celebrate your special day with Birthday Leave – no work on your big day!
- Access paid parental leave to support your family
- Take more time to recharge with 2 extra days of leave plus the option to purchase additional leave (up to 10 weeks off per year)
- Benefit from a generous superannuation co-contribution of up to 15.5%
- Maximise your pay with salary packaging and novated leasing options
- Grow your career with structured professional development and study assistance programs
- Look after your wellbeing with wellness initiatives and Employee Assistance Programs
- Connect outside of work with a vibrant social club
The City of Melville celebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.
All candidates applying for a position where the use of ‘plant and machinery’ or driving a vehicle is an inherent requirement of the role and other ‘high risk’ facilities where public safety is at risk, will be required to pass a drug and alcohol test as part of a pre-employment medical.
We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.
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