Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.
Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.
About the Role
Join our team as a Care Coordinator on a full time ongoing basis, to work within the Emergency Department at Monash Medical Centre based in Clayton. Part time applications will be considered.
As the Grade 3 Care Coordinator, you will be an experienced and skilled Social Worker with consolidated psychosocial assessment and planning skills and use evidence to inform practice to enable you to effectively manage complexity in a fast paced Emergency Department. This position will provide support across Casey, Clayton, and Dandenong Emergency Departments, with a flexible roster that includes weekends, as well as early and late shifts (0800-1630 and 1300-2100), offering both direct and remote support. The ability to perform some work from home may be considered on an ad hoc basis.
Key areas of responsibility will include:
- Expert Knowledge Required: Strong understanding of service systems such as Family Violence, Child Protection, My Aged Care, Addiction Medicine, NDIS, Mental Health, and the recovery model, ensuring high-quality, evidence-based service delivery.
- Collaborative Work Environment: Ability to work within a diverse team of Allied Health clinical experts, including physiotherapists, occupational therapists, speech pathologists, social workers, and podiatrists, to provide patient-centred care and achieve exceptional outcomes.
- Transdisciplinary Skill Development: Develop and apply transdisciplinary skills, providing leadership and guidance to the Emergency Department Care Coordination team.
- Clinical Leadership & Care Coordination: Lead discharge planning, care coordination, and liaise with external service providers to enhance patient care during vulnerable times.
About Us
The Monash Health Emergency Department Care Coordinator team is a dynamic service made up of dedicated, highly skilled transdisciplinary Allied Health clinicians. You will be part of a well-integrated leadership team with an emphasis around positive culture and proactive management. This role provides opportunities for growth and development with a focus on excellent patient centred care and team development.
About You
You are an experienced Social Worker with a strong background in Emergency Department and/or acute hospital settings, bringing advanced clinical reasoning, assessment and discharge planning skills. You have experience providing clinical education, supervision and support to staff, and enjoy working collaboratively within multidisciplinary teams to achieve positive patient outcomes.
With excellent communication and interpersonal skills, you are proactive, adaptable and committed to continuous professional growth. You may already have transdisciplinary clinical experience or be keen to further develop your skills within the dynamic Emergency Department environment. Experience in leadership, quality improvement and/or service development will be highly regarded.
Qualification & Licence requirements are as per the Supportive Documentation below.
In Return
This role will see you being a part of the wider Monash Health Allied Health team, with access to all the benefits that offers: professional development, support, a well networked team with broad and specialised clinical experience. This role is well supported by the Grade 4 ED Care Coordinator Team Leader and will see you work collaboratively with a fantastic group of people who are inclusive, passionate and share a vision to provide excellent, evidence-based care for patients and their families.
For a confidential discussion and to explore this opportunity further, please reach out to Karl Lincke, Manager of ED Care Coordinators on 0414 307 542.
Supportive Documentation can be found here.
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’. Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 23 June 2026
