About Mimosa Care
Mimosa Care provides person-centred disability support focused on independence, dignity, choice, and quality of life. We are committed to delivering compassionate, reliable, and individualized support while creating safe and welcoming homes for our participants.
Job Description
We are seeking a Team Leader/ Senior Support Worker to oversee the day-to-day operations of a 24/7 SIL house, providing a balance of hands-on participant support and administrative responsibilities.
The Team Leader will lead by example and promote Mimosa Care’s values of compassion, trust, and innovation, while ensuring participant goals, support plans, NDIS requirements, and company policies are followed.
Key Responsibilities
- Lead, supervise, and mentor support workers.
- Coordinate daily SIL operations, staffing, and shift coverage.
- Promote participant choice, independence, dignity, and community participation.
- Maintain positive relationships with participants, families, and stakeholders.
- Ensure accurate documentation, progress notes, medication records, and incident reporting.
- Monitor participant wellbeing, risks, behaviors, and support needs.
- Support Positive Behavior Support and risk management strategies.
- Coordinate household activities, appointments, shopping, and community participation.
- Ensure compliance with NDIS requirements, legislation, and Mimosa Care policies.
- Communicate with management regarding participant, staffing, and operational matters.
- Provide direct participant support when required and lead by example.
Essential Requirements
- Certificate III/IV in Disability, Individual Support, Mental Health, Community Services, or equivalent.
- Experience in disability, SIL, mental health, or community services.
- Experience supervising or coordinating staff is highly desirable.
- Current NDIS Worker Screening Check.
- NDIS Worker Orientation Module.
- Current First Aid and CPR.
- Strong understanding of person-centred practice, NDIS principles, privacy, and duty of care.
- Strong communication, leadership, organisational, and problem-solving skills.
- Current driver's licence where required.
- Flexibility to work a rotating roster, including weekends and night shifts.
Key Attributes
- Compassionate, respectful, and participant-focused.
- Confident and supportive leader.
- Reliable, organised, and accountable.
- Calm and professional in challenging situations.
- Excellent communicator and team player.
- Flexible and adaptable to operational needs.
Benefits
- Competitive compensation.
- Career progression opportunities.
- Travel reimbursement.
- Ongoing professional development.
- Rewarding work making a meaningful difference in participants’ lives.
Pay: $35.00 – $45.00 per hour
Work Location: In person
