We are looking for a Customer Success & Digital Account Specialist to join the team, driving the growth and adoption of Technogym's Digital product portfolio. The role boasts variety with a key focus on customer success, digital sales, and consulting, supporting the wider sales force in maximising product penetration and positioning across the network.
In this role you will be responsible for developing Technogym's Digital offering in terms of turnover, profitability, and customer satisfaction, while working to maximise the number of people actively using the Mywellness platform and driving retention of active licenses. Technogym's Digital ecosystem connects equipment, data, and people, empowering operators and end-users to turn everyday movement into measurable wellness outcomes.
You will build strong relationships with both internal sales teams and customers, supporting them from pre-sales through to successful implementation and beyond. This role reports to the Customer Success & Digital Manager, working closely with our field team of Solutions Key Account Managers, and is responsible for the entire Queensland territory.
To be eligible for this role, you must be based in Brisbane or Gold Coast. This is a field sales role, regular local and occasional regional travel is required.
