We’re looking for a part‑time Client Manager to join the team, working across a globally recognised consumer health and personal care company with a portfolio of category‑leading brands. This is a part‑time role (approx. 2.5 days per week), with hybrid working and flexibility around how days are structured. This is a standout opportunity for an experienced media manager (or Senior Executive ready to step up), who is looking for meaningful part‑time work without compromising on impact, complexity or career growth.
As Client Manager, you’ll sit at the heart of an integrated agency model, partnering closely with clients and internal specialists across strategy, planning, activation, analytics, influencer, PR and partnerships. You’ll own the end‑to‑end campaign process - from brief response through to delivery, reporting and post‑campaign analysis - and play a key role in ensuring work is delivered seamlessly, accurately and to a high standard.
You’ll work across a truly omni‑channel mix, including digital, social, influencer, TV, BVOD, OOH, partnerships, search and eCommerce. This role offers hands‑on exposure to large, structured accounts with strong processes, while also giving you the chance to contribute to award‑winning, innovative campaigns.
Being comfortable with numbers is critical - you’ll be trusted to manage budgets, forecasts, reporting and campaign accuracy, ensuring everything is running as planned as you partner with Tier 1 FMCG brands with scale, ambition and appetite to test and learn.
Importantly, you’ll join a warm, collaborative and supportive team who value shared success, clear communication and personal growth. You’ll be trusted to take ownership and supported to stretch your skills.
What key accountabilities does this role have?
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Be the go‑to, trusted contact for clients, internal teams and stakeholders — responsive, organised and always one step ahead
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Work hand‑in‑hand with the Client team and cross‑functional specialists to deliver seamless, high‑quality client service
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Lead integrated media planning and campaign delivery across all channels, collaborating closely within the agency village
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Own campaigns end‑to‑end - from brief and planning through to implementation, optimisation and reporting
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Manage timelines, deliverables and budgets with confidence - you’re a numbers whiz with excellent attention to detail and take pride in accuracy
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Partner with strategy, digital, performance, investment and activation teams to deliver best‑in‑class outcomes
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Ensure every campaign is live, on‑air and running exactly as it should across platforms
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Support senior client leads with WIPs, presentations and strategic conversations, bringing clarity and structure to every interaction
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Bring performance to life by translating data into clear insights and recommendations clients can genuinely act on
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Spot opportunities to test, learn and innovate across channels, formats and approaches
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Proactively flag risks, improvements and smarter ways of working - you don’t wait for problems to land
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Take ownership of your own development, leaning into feedback and learning opportunities as you grow your career
What are the key skills and requirements for this role?
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3+ years’ experience in media planning, client management or account service, ideally within an agency environment
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Strong understanding of integrated media, with exposure across digital, TV, BVOD, social, OOH and emerging channels
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Experience crafting and presenting clear, compelling responses to briefs
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Comfort working within structured processes and large client teams
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Exposure to beauty, personal care or FMCG categories (nice to have, not essential)
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Highly numerate with a proven track record of accuracy - confident managing budgets, forecasts, reconciliations, POs and financial reporting
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Advanced capability in Excel and comfort working with planning, reporting and media tools
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Ability to manage multiple campaigns and priorities while maintaining exceptional attention to detail
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Confident communicator with the ability to build trusted relationships with clients and internal stakeholders
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Comfortable translating performance data into clear insights, learnings and recommendations
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Strong organisational skills, bringing structure, clarity and accountability to your work
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Curious, collaborative and eager to learn, with a genuine interest in media, innovation and effectiveness
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A client‑first mindset, with clear, professional communication skills
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Excellent analytical skills with the ability to present concise, actionable insights
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Solid understanding of the Australian media landscape
What does life at Spark look like?
We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values. Mental health and wellbeing is something we take seriously – It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.
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