What you’ll be doing
The Outreach Worker engages with people experiencing homelessness, providing tailored case management, coordinating referrals to essential services, advocating for clients, and collaborating with the team to support individuals in achieving and maintaining independent tenancies.. The role also involves developing support plans, maintaining records, and contributing to effective service delivery.
Above else, we’re looking for people who bring our values to life every day:
If you’re someone who builds trust, works collaboratively, takes ownership, cares about the people you serve and makes others feel valued — you’ll fit right in.
At CHL, you'll be part of an organisation that's making a genuine difference in the lives of thousands of Australians every day. We offer:
This role works a rotating weekday schedule:
Monday, Tuesday, and Thursday - 8:00am to 4:00pm
Wednesday and Friday - 7:00am to 3:00pm.
Above all, joining CHL means being part of something bigger — making a meaningful difference and helping create a future where everyone has a place to call home.
About CHL
At CHL, we’re working towards a world without housing poverty. As Australia’s largest regulated community housing provider, we’ve spent more than 30 years creating safe, secure and affordable homes where people can belong, thrive and build a brighter future. We’re a purpose-driven organisation, and our people are at the heart of what we do. Our values of Teamwork, Integrity, Service Excellence and Everyone Matters guide how we work, how we support our customers and how we make a difference in communities across Australia.
Our Recruitment Process
Please note the advertising closing date is indicative only, and CHL may close the advertisement early. We encourage you to apply as soon as possible. We aim to make our recruitment process clear, engaging, and respectful, keeping you informed along the way. As an Equal Opportunity Employer, CHL works closely with people from diverse backgrounds. CHL acknowledges the Traditional Aboriginal Owners of Country throughout Australia and pays respect to their culture and Elders past and present. Appointments are subject to satisfactory pre-employment checks, including a Police Check and any other role-specific checks.