At Learning Links, we believe every child deserves the opportunity to learn, develop and thrive. We are committed to Diversity, Equity, Inclusion, and creating a genuine sense of belonging. Behind every successful outcome is a team of talented people who are committed to making a difference.
We’re looking for a Preschool Administration Support Officer who thrives in a busy, people-focused environment and takes pride in delivering accurate, responsive and organised support. This role is suited to someone who enjoys building positive relationships, managing competing priorities and helping a preschool team provide a high-quality experience for children and families.
Reporting to the Preschool Director, this part-time, fixed-term parental leave cover position plays a key role in supporting Preschool operations, client administration, documentation and compliance.
The role works two days per week on Mondays and Tuesdays for 12 months, with an expected end date in September 2027. There may be opportunities to stay on beyond the fixed term, depending on workplace demands.
Why Join Learning Links?
Joining Learning Links means becoming part of a collaborative, values-driven organisation dedicated to helping children and young people thrive. Learning Links has over 50 years’ experience delivering evidence-based therapy, education, and support services that help children build the skills and confidence to learn, develop, and thrive. We work closely with families, schools, and professionals to create a community where difficulties learning are no longer a barrier to a fulfilling life.
At Learning Links, you’ll enjoy:
- Salary packaging up to $18,549
- A consistent part-time schedule working Mondays and Tuesdays
- Career development and ongoing learning opportunities
- A supportive and collaborative Preschool team culture
- Car parking, novated lease, and digital device benefits
- The opportunity to contribute to meaningful outcomes for children and families
What Success Looks Like in This Role
Success in this role will be measured through responsive client service, accurate administration, strong organisation and contribution to Preschool operations.
In this role, you will:
Client and Family Administration
- Respond to phone, email, web and in-person enquiries from new and existing families in a timely and professional manner.
- Support the client lifecycle, including waitlists, expressions of interest, enrolments, bookings, invoicing, subsidies and debt management.
- Maintain accurate client records and update Salesforce, Xplor FinancialForce and other relevant systems within required timeframes.
Documentation, Compliance and Operations
- Maintain policies, procedures, risk registers, staffing records and day-to-day Preschool documentation accurate, current and available as required.
- Prepare meeting agendas, minutes, reports, newsletters, presentations, forms and information for funding bodies, agencies and government portals.’
- Coordinate supplies, maintenance, repairs, events, programs and emergency drill documentation in collaboration with the Preschool leadership team.
Team & Operational Contribution
- Work closely with the Preschool Director, Preschool team leader/s staff, therapists, families, internal teams, schools, suppliers and external stakeholders.
- Follow established processes while contributing practical ideas that improve efficiency, service quality and ways of working.
- Maintain confidentiality, privacy, safety and a high standard of customer service across all interactions and records.
- Support the early education department with administrative tasks, including tasks in Prep4 Preschool and Sector Capacity Building.
About You
You are someone who values accuracy, responsiveness, collaboration and care. You thrive in a fast-paced environment and take pride in delivering reliable, high-quality administration that supports positive outcomes for children, families and the Preschool team.
You will bring:
- 3 or more years’ experience in an administrative role
- High-level written and verbal communication skills
- Proficiency in Microsoft Office, SharePoint and Teams or Zoom
- Strong organisational and time management capability
- Excellent customer service and interpersonal skills
- Strong attention to detail, confidentiality and accountability
- Ability to manage competing priorities and meet time-sensitive deadlines
- A proactive, collaborative and positive approach to work
You’ll stand out if you:
- Have experience using Salesforce or a similar client management system
- Have experience working with the National Quality Framework or in an early childhood setting
- Have experience using an early childhood CCMS system
- Are confident learning new systems, portals and administrative processes
- Share our commitment to inclusivity, collaboration, learning, care and compassion
What This Role Offers You
This role is ideal for someone wanting to build capability across:
- Preschool and early childhood administration
- Client lifecycle, enrolment and records management
- Quality, compliance and operational coordination
- Cross-functional stakeholder communication and collaboration
You’ll gain valuable exposure to early childhood operations, NDIS-related administration, government and funding processes, and organisation-wide stakeholders while working in a supportive and collaborative environment.
Child Safety
Learning Links is a child-safe organisation committed to the safety and wellbeing of children and young people. Successful applicants will be required to complete:
- Working with Children Check
- NDIS Worker Screening Check
- Police check
- Relevant pre-employment checks
Ready to Apply?
If you enjoy creating order, supporting families and helping a Preschool team deliver its best work, we’d love to hear from you.
Apply now and become part of a team making a meaningful difference!
