You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.
Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.
In this role, you'll:
Design and deliver expert technical solutions for Modern Workplace Services, ensuring that end-user technology is secure, reliable, and aligned with enterprise architecture. You will optimise platforms for performance and availability while contributing to strategic planning and modernisation initiatives that enhance overall user experience.
Collaborate with stakeholders to translate business needs into actionable technical solutions, while ensuring compliance with security, privacy, and regulatory standards.
You will support incident resolution, lead continuous improvement efforts, and maintain clear technical documentation to support effective service delivery.
Navigate complex challenges such as balancing innovation with compliance, managing diverse stakeholder expectations, and integrating new technologies into existing environments. You will build strong relationships across teams and external partners, provide expert advice, and play a key role in driving strategic outcomes and service improvements.
For more information on this position and business unit, view the role description and information pack.
About you
You operate with a high level of autonomy, exercising sound judgment in applying policies and delivering trusted, high-quality advice. You will take ownership of decisions that impact team outcomes, resolve day-to-day challenges, and collaborate with leadership on complex matters affecting timelines, cost, scope, and quality.
You leverage deep expertise in Modern Workplace technologies, including Microsoft 365, to design and implement enterprise-scale solutions. You will engage stakeholders effectively, apply ITIL and service management practices, and support the delivery of scalable, efficient, and business-aligned technology services.
You demonstrate strong capability across communication, collaboration, delivery, and problem-solving—translating complex technical concepts for diverse audiences, driving results, and leading through challenges. You will champion innovation, manage risk, and apply structured project management approaches while building relationships and contributing to continuous improvement across the organisation.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Applications close 11:59 PM Monday 15 June, 2026.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
