Reports To: Quality and Capability Manager
Executive General Mnager Quality &
Safety, Quality and Capability Manager,
General Managers, Clinical Care
Supervising: Liaises With: Managers, Registered Nurses, care and N/A
support staff, allied health
professionals, corporate teams,
external auditors and regulatory bodies
as delegated.
Employment
Non-Award
Instrument:
Classification:
Our Vision: Care without Compromise
Our Mission: “Enhancing quality of life choices for our community"
Our Values: Compassion We care for those in need with empathy and understanding
Excellence We strive for quality and distinction
Integrity We are honest, ethical, and sincere
Respect We recognise the value, uniqueness, and dignity of every person
Position Purpose: The Quality Business Partner supports the implementation and maintenance of
Mayflower's Quality Assurance, Clinical Governance, Continuous Improvement,
Risk and Regulatory Compliance systems across Residential Aged Care and
Corporate Services.
Reporting to the Quality and Capability Manager, the role partners with service
leaders and staff to conduct audits, monitor compliance, support incident and
complaint governance and assist services to address identified risks and
improvements — embedding the Aged Care Act 2024 and Strengthened Quality
Standards into everyday practice.
The role also supports Mayflower Academy by contributing to education activities,
monitoring learning compliance and reinforcing quality and safety capability
across the organisation.
Qualifications Mandatory
checks and licences: • Relevant qualification in Nursing, Health, Quality, Risk, Compliance or a related
discipline.
- Demonstrated experience in quality assurance, clinical governance or
compliance within residential aged care.
- Sound knowledge of the Aged Care Act 2024 and Strengthened Aged Care
Quality Standards.
- Current NDIS Worker Screening Check
Desirable
- Current AHPRA Registration.
- Internal Auditor qualification.
Care without Compromise
Reviewed July 2026
