Roster – Monday to Friday 8.5 hour day including meal break
What You'll Do:
- Analyse fluid sample results and historical data to identify trends, anomalies and potential equipment concerns, ensuring all required testing has been completed.
- Review and validate test results, coordinating additional laboratory testing where required in accordance with established procedures.
- Prepare high-quality customer reports using LIMS data, providing clear interpretations, recommendations and highlighting potential areas of concern.
- Act as the primary point of contact for customer enquiries relating to fluid analysis reports, delivering technical advice and support to ensure customers understand results and recommended actions.
- Collaborate with the Laboratory Supervisor and Quality team to identify opportunities for improving laboratory processes, testing accuracy and reporting outcomes.
- Contribute to continuous improvement initiatives, including active participation in the Caterpillar Production System (CPS) and the submission of at least two improvement ideas annually.
Skills & Experience:
Mechanical trade qualification, a mechanical engineering qualification, or demonstrated experience and expertise in a mechanical field would be highly desirable, with relevant industry experience also viewed favourably.
- Strong computer literacy, including proficiency in Microsoft Office applications.
- Highly developed analytical and problem-solving skills, with a strong attention to detail.
- Demonstrated customer service experience, with the ability to communicate technical information clearly and professionally.
- Proven ability to work effectively both independently and as part of a team.
- Experience using Caterpillar systems or similar equipment management systems is desirable.
Desirable Experience:
- Previous experience in laboratory fluid analysis.
- Experience working with Caterpillar equipment and machinery.
- Knowledge of predictive maintenance programs, condition monitoring and reliability practices.
Our Benefits include, but are not limited to:
- Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
- Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
- Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number: 6197
