Candidate profile (title) Our team within IKEA
Candidate profile (text) - Default language Your strong sales and leadership performance, commercial mindset, and high energy approach will be the key to optimising sales performance and building a high performing team in this integral role at the IKEA Tempe store.
This is a unique opportunity for an ambitious and results-driven professional to make a meaningful impact, deliver strong results, and have genuine pathways for career progression.
Key responsibilities (title) What you need to know
Key responsibilities (text) Working at IKEA has its benefits and rewards:
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information:
- This role is Permanent Full-time, 76hrs/fortnight
- The job title for this role is Shopkeeper
- The shift times are between 08:00am to 9:30pm, weekdays and alternating fortnightly weekend shifts (both Saturday & Sunday).
- As part of the recruitment process, shortlisted candidates will be invited to complete a video interview. Successful candidates will then be progressed to meet with the hiring team including a practical, group-based assessment interview.
Team vision ( title) About this work area
Team vision (text) As Retail Department Manager (Shopkeeper) your responsibilities will include:
- Driving sales and profitability for your home furnishing departments by taking full commercial ownership of your range and executing IKEA priorities with pace and precision.
- Developing deep insight into the product range, customer behaviour, and local market trends, and proactively acting on commercial opportunities and customer feedback.
- Leading from the front - working alongside your team on the shop floor to coach, mentor, and build capability, while actively developing future leaders.
- Creating highly commercial, inspiring, and easy-to-shop environments that bring the IKEA concept to life for customers.
- Translating broader IKEA strategies into clear, actionable goals for your team to build a high-performance culture and deliver measurable results.
- Owning sales steering, forecasting, and performance follow-up, and making timely adjustments to consistently achieve and exceed targets.
Let's connect Who you are
Let´s connect As Retail Department Manager (Shopkeeper) you are:
- A commercially driven leader with experience delivering and executing strategic activity plans that enable sustainable, long-term growth in an omnichannel retail environment.
- Highly customer-focused, with a strong interest in home furnishings and the ability to quickly build deep knowledge of market trends and product range to maximise opportunities.
- Passionate about people leadership, experienced in building high-performing teams, developing talent, and creating strong succession pipelines.
- An effective collaborator and influencer, confident in engaging stakeholders across functions and communicating clearly at all levels.
- Adaptable and resilient, with proven experience leading teams through change and continuous improvement.
- A clear, inclusive, and inspiring communicator who leads with authenticity and builds trust through strong values and behaviours.
- A senior leader who drives business outcomes through people, balancing pace, simplicity, and flexibility to make things happen.
- Results-oriented, with a strong track record of delivering both short- and long-term plans and consistently achieving performance goals.
Local section (title) To be considered for this role experience in the following is essential:
Local section (text) • A minimum of three years of leadership experience within a high-volume commercial environment (Department or Store Manager, Key Account Manager, B2B or B2C Sales Leader or similar), with a proven track record of delivering sales growth and profitability.
- Experience building a high performing team, leading performance, development, competence building, and securing succession for leadership/specialist roles.
