Drive Growth. Build Capability. Strengthen Performance
We’re looking for a commercially minded Franchise Business Partner to act as a trusted advisor to our Franchise Partners, helping them grow sales, improve profitability, enhance customer experience, and build high-performing businesses.
This is a newly created role based in the field where you’ll work closely with franchise business owners across your region, using data-driven insights, coaching, and influence to deliver sustainable commercial outcomes whilst protecting Drummond Golf brand standards and operational excellence.
The Role
- Partner with Franchise Partners to develop business plans, sales strategies, and growth initiatives.
- Analyse business performance, financial results, and key retail KPIs to identify opportunities and drive improvement.
- Conduct regular business reviews and provide coaching on sales, profitability, labour, inventory, and operational performance.
- Support Franchise Partners to build capable teams through recruitment, onboarding, training, and leadership development.
- Drive compliance with brand, merchandising, operational, and customer experience standards.
- Advise on inventory management, stock control, shrinkage reduction, and business risk management.
- Act as the key link between Head Office and the franchise network, supporting the implementation of commercial and marketing initiatives.
- Build strong relationships and influence positive business outcomes through coaching rather than direct authority.
About You
You’ll be an experienced commercial leader with a passion for helping business owners succeed.
We’d like to bring to this role:
- 3-5+ years’ experience in franchise support, business development, regional management, retail operations, or a similar commercial advisory role
- Proven experience managing P&L performance, budgets, and multi-site retail KPIs.
- Strong commercial and financial acumen with the ability to turn data into actionable business insights
- Exceptional relationship-building, coaching, and influencing skills.
- Experience working within a franchise environment and partnering with independent business owners would be looked upon favourably
- Confidence presenting performance insights and recommendations to stakeholders at all levels
- You will need to have a current driver’s licence and willingness to travel regularly throughout the Melbourne region are essential. A car allowance will be provided.
- Knowledge of golf would be advantageous
Working for Drummond Golf
- Supportive environment to help you succeed
- Ongoing training
- Great staff discount
- Work with a great team who are passionate about golf
- Onsite simulator to practise your golf
