A fast-growing contents handling business across packing, moving & storage, working with insurance builders and restoration providers is hiring a Senior Account Manager to join their Sydney team.
This is a client-facing, high-energy role where you’ll manage a warm portfolio, keep urgent jobs moving, and build strong long-term relationships.
What’s on offer
- $120k–$140k + Super + bonus
- Based in central Sydney + free street parking
- After you’re settled: WFH up to 2 days/week
- Company vehicle available from the office when visiting sites as required
- Small, supportive office environment, hands-on team
Key responsibilities
- Manage a portfolio of 10–15 active clients as the main day-to-day contact
- Oversee and coordinate end-to-end service delivery across a high-volume workload (approx. 150 moves/month)
- Understand the process of what and when the removal and storage services are required.
- Build strong relationships with restoration and insurance-building clients and keep service levels high
- Stay reactive and solutions-focused in a fast-changing environment (often next-day / 48-hour turnarounds)
- Handle issues/escalations professionally and keep clients updated through to resolution
- Attend site as required
- Identify opportunities to grow accounts / generate repeat business (Business Development experience helpful but not essential)
About you
- Strong background in account/relationship management
- Ideally a background in building insurance or restoration
- Confident communicator who builds rapport quickly
- Thrives in a fast-paced environment and can pivot when plans change
- Highly organised with excellent follow-up
- Demonstrated longevity in previous roles
Eager to take the next step in your career? Apply now and seize this fantastic opportunity to lead impactful projects across Sydney!
Apply Now or Refer a Friend If this sounds like you, apply now.
Know someone suitable? Refer them via Fuse Connect Me and earn up to $500:
https://candidate.referec.com/campaign/N5MBB2
