Toowoomba Support Workers (Casual): complex disability care in apartments & community, 24/7 roster. $45.28 + penalties, training, NFP perks, apply now!
- Casual roles in Toowoomba with weekend, night and public holiday penalties paid.
- Paid training + in-house accredited learning (Mental Health First Aid) incl.
- $45.28/hr + penalties + super + NFP salary packaging available.
MS Queensland: complex disability support in Toowoomba, apartments & community, 24/7. Apply now!
MS Queensland is seeking experienced and compassionate Disability Support Workers to provide in-home and community-based care for individuals with high and complex support needs. This role supports clients living with Multiple Sclerosis, Motor Neurone Disease, Cerebral Palsy, and other neurological conditions.
You will work within a 24/7 rotating roster across Toowoomba-based apartments and the surrounding community, delivering high-quality, person-centred care while strictly adhering to individual care plans.
Applications are reviewed daily with interviews conducted immediately following a successful phone screen.
Although this is a casual role, MS Queensland has pathways to part-time opportunities.
Shift Types:
- Morning: 6:00am to 2:00pm
- Afternoon: 2:00pm to10:00pm
- Awake Night: 10:00pm to 6:00am
- Community Access Shifts (4-hour shifts)
- Rosters published 2 weeks in advance.
- Shifts available across all days, with options for nights/weekends.
- Tell us your availability, we’ll match you to consistent shifts where possible.
- Opportunity to pick up extra shifts across the site including a future new location at Garden Street
- Clear pathway to part-time opportunities
- SCHADS Award Shift Definitions apply
NFP salary packaging available.
- Deliver high-quality personal care and daily living support (mobility, meals, domestic tasks)
- Support community access and meaningful participation to build independence
- Provide medication support and assist with medical appointments as required
- Deliver complex supports in line with care plans (catheter/bowel care, hoisting/transfers, PEG feeding, suctioning and more)
- Monitor wellbeing, document accurately, and escalate health/behaviour changes promptly
- Maintain clear records and follow individual care plans, policies and safe work practices
- Work collaboratively with the team to deliver consistent, safe, person-centred support every shift
Essential Requirements:
- Completed Cert III in Individual Support (Disability)/Disability Support (or equivalent) – completion certificate required
- Current RTO-issued First Aid (within last 3 years) and CPR (within last 12 months)
- Proven high/complex needs experience (24/7 or supported accommodation preferred), including neurological conditions and/or complex behaviour support (highly regarded)
- Confident delivering complex physical supports in line with care plans: personal care, catheter/bowel care, hoisting/transfers, PEG feeding, and medication support
- Person-centred approach with NDIS understanding (or willingness to learn quickly) and a strong commitment to dignity and choice
- Strong communication plus high-quality documentation; values consistency, teamwork, and doing things properly
- Reliable, proactive, calm under pressure, adaptable and able to follow plans precisely as needs change
Additional Requirements:
- Current open Australian driver’s licence
- Comprehensive car insurance + access to a safe, reliable vehicle
- NDIS Worker Screening Clearance
- Completion of NDIS Online Worker Training (prior to commencement)
- Not-for-profit salary packaging + financial wellbeing support (incl. early pay access)
- Free professional development, including Mental Health First Aid
- Free MS Queensland shirts/merch + annual flu vaccination
- Paid buddy shifts + structured onboarding with hands-on senior support
- Strong clinical governance and reliable support on every shift, so you can work safely
- High-quality equipment and safe systems and professional training
- Clear pathway to part-time opportunities
- Peer recognition platform + Q Leave portable long service leave
- 6 weeks paid maternity leave + 2 weeks paid partner leave
- Private health insurance discounts through Australian Unity
- Exclusive discounts across 500+ brands via MS Queensland partner programs
- We pay for your Queensland Blue Card + NDIS Worker Screening Check (save up to $144)
Want to help ensure every Queenslander with a neurological condition can live a better, more connected life?
MS Queensland is a leading provider of holistic services for people living with neurological conditions. With 65+ years as the peak body for multiple sclerosis (MS) in Queensland, we’re dedicated to building neuro‑inclusive communities, driving wellness, raising awareness, and delivering integrated services that support health, wellbeing, and lifelong learning.
If this sounds like you, apply before Monday 20th of July 2026 | 11:59PM AEST.
For enquiries or a copy of the full Position Description: [email protected]
Please note: this email is for enquiries only. Please apply online.
Respectfully, no agencies please.
