City Venue Management is excited to be welcoming Kokoda Memorial Pool and Long Tan Memorial Pool into our growing network of aquatic facilities, and we're looking for exceptional leaders to help shape their next chapter.
We're seeking passionate and capable Aquatic Centre Managers to lead these venues through the transition and beyond.
This is more than a facility management role. It's an opportunity to establish culture, build high-performing teams, strengthen community connections and create exceptional experiences for customers from day one.
Whether you're currently an Aquatic Centre Manager, Facility Manager, Leisure Centre Manager, Recreation Manager, or an experienced operational leader looking for your next challenge, we'd love to hear from you.
Why You'll Love This Role
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Play a key role in shaping the future of a community aquatic facility.
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Build a positive culture and develop a high-performing team.
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Make a genuine impact on community participation and customer experience.
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Join a growing organisation operating 40+ aquatic and recreation venues.
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Access genuine leadership development and career progression opportunities.
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Competitive salary package, Fitness Passport and team member benefits.
The Role
As Aquatic Centre Manager, you will be responsible for leading the overall operation of your facility, ensuring the highest standards of safety, customer experience, team engagement and operational performance.
You will:
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Lead and develop a diverse team of lifeguards, swim teachers and customer service professionals.
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Create a culture that reflects CVM's values and commitment to service excellence.
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Build strong relationships with customers, schools, sporting clubs and community stakeholders.
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Drive participation across learn-to-swim, aquatic recreation and community programs.
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Manage budgets, labour costs, compliance and operational performance.
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Ensure the facility is safe, welcoming and well-presented for the community.
About You
You are an energetic and visible leader who enjoys being present in operations, supporting your team and engaging with customers and community members.
You will bring:
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Leadership experience within aquatics, recreation, leisure, fitness, hospitality or customer-focused operations.
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A proven ability to build, coach and develop teams.
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Strong operational and commercial capability.
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Experience managing safety, compliance and risk.
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A passion for customer service and community engagement.
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The ability to lead through change and create positive outcomes.
Aquatic industry experience is highly desirable, however we are equally interested in exceptional leaders who share our passion for people, community and service.
Qualifications & Certifications
Essential
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Current Blue Card (Working with Children Check) or ability to obtain
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Current Pool Lifeguard Qualification or ability to obtain
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Current CPR Certificate
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Current First Aid Certificate
Highly Desirable
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Aquatic Technical Operator qualification
About City Venue Management
At City Venue Management, our purpose is simple:
Creating experiences that delight and engage.
Everything we do is guided by our five truths:
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Fun and energy are contagious.
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New knowledge drives progression.
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Collaboration enables creativity.
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Simplicity allows agility.
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Maturity is not an age.
These truths shape how we lead, how we work together and how we serve our communities.
With more than 44 aquatic and recreation facilities across Queensland and New South Wales, we're proud to create places where people can connect, learn, be active and thrive.
Our Commitment to Child Safety
City Venue Management is committed to providing safe, inclusive and welcoming environments for children and young people. Successful applicants will be required to hold or obtain a valid Blue Card and comply with our Child Safe policies, procedures and Code of Conduct.
