Hotel Front Desk Agent
Dovenest Lodge Hospitality – Perth, Western Australia, Australia
About Us
Dovenest Lodge Hospitality is a premier destination in Perth, known for delivering exceptional guest experiences and warm hospitality. We are seeking a professional and customer-focused Hotel Front Desk Agent to be the welcoming face of our lodge and ensure smooth daily operations.
Key Responsibilities
- Greeting guests with a warm and professional attitude upon arrival
- Managing check-in and check-out procedures efficiently
- Handling reservations, cancellations, and room assignments
- Responding to guest inquiries and providing local information
- Coordinating with housekeeping and maintenance teams to meet guest needs
- Processing payments and maintaining accurate records
- Ensuring compliance with hotel policies and standards
- Assisting with general administrative and support tasks
Skills & Qualifications
- Previous experience in a front desk or customer service role, ideally within hospitality
- Strong communication and interpersonal skills
- Excellent organisational abilities and attention to detail
- Proficiency in hotel management systems and Microsoft Office
- Ability to multitask in a fast-paced environment
- Professional presentation and a guest-focused attitude
What We Offer
- Competitive salary package
- A supportive and welcoming team environment
- Opportunities for career growth and development in hospitality
- Convenient Perth location with easy access to public transport
Pay: $28.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
