ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.
About the role
As our next Case Manager, you'll work alongside young people and families facing homelessness or housing insecurity, providing practical support, advocacy, and encouragement at pivotal moments in their lives. With a manageable caseload of up to 12 clients, you'll have the time to build genuine connections and deliver tailored support through our Youth & Family Outreach, Crisis Accommodation, and Interim & Transition Support programs.
Joining a dedicated service that operates 24 hours a day, 7 days a week, you'll play an important role in helping more than 450 young people and families each year access safety, stability, and the support they need to thrive.
Youth Programs
Youth Services staff work within a trauma & psychologically informed practice environment, all staff are expected to work creatively towards ensuring that the support needs of all young people are the first priority.
Reporting to the Client Services Coordinator, this is a fixed-term full-time position, contracted for 11 months, based in St Kilda, VIC.
Conditions
Salary and conditions are in accordance with SCHADS Level 5 Award.
How you will make an impact
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Implement case plans with active client participation
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Work with direction of the Client Services Coordinator and Program Manager on implementation and review of therapeutic case plans
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Establish effective relationships with clients that encourage participation
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Provide case management support to clients
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Participate in one portfolio area team and once crisis network strategic working group
What you will bring
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Degree qualification in Social Work or related field
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Relevant experience in a Social Service environment (preferred)
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Knowledge of youth homelessness and crisis intervention
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Demonstrated skills engaging with young people with complex support needs, specialist skills in youth AOD and mental health
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Knowledge in range of theories such as trauma and strength based approaches
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Current and valid Driver's Licence
What we offer
The Salvos offer our eligible employees a well-balanced package of meaningful benefits including:
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Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
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Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
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Access to EAP and health & wellness initiatives incl Fitness Passport
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Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
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Ongoing training and development opportunities that enhance on the job skills and proficiency
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Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts
Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
