About BankVic:
BankVic is the member-owned bank for those who serve our communities — police, emergency, and health workers. We exist to help our members and communities go further in life, by living our values: Together, Honest, and Brave.
As a smaller bank, we offer something bigger — personal service, meaningful relationships, and real impact. We focus on individuals, tailoring support to help each person achieve their goals.
Our size also means broader opportunities for our people. You’ll gain exposure across the organisation and be part of work that matters.
If you're looking for more than just a job, if you want purpose, connection, and the chance to make a difference, BankVic is your smaller bank of bigger opportunity.
The opportunity:
This role sits at the centre of BankVic’s transformation and operational delivery, working closely with the Project Office and Head of Banking Operations to drive enterprise and business-led change. You’ll lead operational processes, manage key vendor relationships, and ensure systems, products, and communications are effectively maintained, contributing to the Bank’s broader digitisation and transformation agenda.
What you’ll be doing:
- Deliver and embed key transformation initiatives across Banking Operations
- Partner with Project Office and Product teams to implement system, product, and process changes
- Own and manage vendor relationships and contracts
- Oversee core operational processes, including product parameters, systems maintenance, and communications
- Ensure accuracy and integrity across core banking systems and data
- Drive continuous improvement to enhance operational performance and member outcomes
- Support major programs, including payments and system transformations
- Maintain strong compliance across regulatory, policy, and operational standards
- Lead and support teams through change and day-to-day operations
Who we are looking for:
- Experience in banking or financial services, ideally within payments or transactional services
- Strong understanding of regulatory frameworks (e.g. ePayments Code, AML/CTF, AFSL/ACL) and their application in an operational environment
- Experience working with core banking and/or origination systems
- A proven ability to balance day-to-day operational priorities with project and transformation work
- Strong stakeholder management skills, with the ability to influence and work effectively across teams including Product, Projects and Operations
- A continuous improvement mindset, with the ability to identify opportunities and implement practical solutions
- High attention to detail and accountability for outcomes, particularly in maintaining systems, processes, and controls
- Leadership capability, including experience supporting or leading teams through change
What we can offer:
- Discounts and savings off a range of our products and services.
- Access to additional five days of leave.
- Ambulance Victoria Membership.
- Employee assistance program.
- 2 days paid volunteer leave.
- Generous parental leave provisions.
- Ongoing professional development with access to study leave.
- Reward and recognition program.
At BankVic, we believe that diversity and inclusion make us stronger.
We value the unique perspectives and experiences each person brings to our team. If you require any support or adjustments during the recruitment process, please let us know, we're here to help make your application experience as smooth as possible.
Even if you don’t meet every requirement listed, we encourage you to apply. Your potential and passion matter just as much as your qualifications, and you might be exactly who we’re looking for.
If you’re seeking to make a difference and find purpose in your work, it’s time to join us at BankVic.
click apply.
Applications close
COB Friday 31 July 2026 (although we encourage you to apply today, as we review applications as they come in and reserve the right to close applications early).
Note: as part of our recruitment process, we require successful candidates to undertake background checks.
BankVic are managing this opportunity in-house, so we kindly ask that recruitment agencies do not share unsolicited applications or contact the hiring manager. 