The Network Planning and Delivery team sits within the Service Planning and Infrastructure section and is responsible for planning passenger transport services\ across Queensland. The team plans and improves bus and ferry services, integrating the network to create more travel options for the community.
The team key activities include:
- Designing networks and timetables that meet customer needs and use resources efficiently.
- Delivering service changes across Queensland.
- Working with delivery partners to improve network efficiency.
- Supporting strategic planning and investment in better travel options.
THE ROLE
The Senior Service Planner works in a customer-focused environment to plan and deliver multi-modal public transport service improvements across Queensland. The role focuses on developing practical transport solutions that respond to current and
emerging travel needs in the community.
Some of your responsibilities will include:
- Manage the planning and development of proposals for public transport service improvements, communicate and gain approval and successfully implement associated service changes.
- Analyse data and undertake high level timetable preparation to inform service or network changes and ensure proposed service changes are operationally affordable and can be implemented.
- Monitor and evaluate service performance to ensure investment represents value for money for the state government.
- Influence internal and external stakeholders in collaborative manner to address issues and identify opportunities for public transport networks.
- Provide timely input to correspondence (Cabinet submissions, ministerial correspondence, customer concerns and briefing notes) and provide advice into matters such as development applications and strategic planning to meet government requirements.
ABOUT YOU
The ideal candidate would have a tertiary qualification and/or demonstrated professional experience in transport planning, urban planning, transport economics, or a related field. Experience in public transport network and service planning will be highly regarded.
You can work through complexity, adapt to changing priorities and make sound decisions using evidence and judgement. You can analyse detailed information, explain your decisions clearly and work with others to consider different perspectives. You will communicate clearly with a range of stakeholders and build positive working relationships. You will also contribute to team objectives, take responsibility for your work and use effective planning and organisation to deliver outcomes. You will bring a strong focus on governance by identifying and managing risks, considering practical solutions and supporting appropriate risk controls.
If you are eager to make a meaningful impact on public transport service planning and bring these strengths, you are well-suited to this role.
WHY JOIN US
We can offer you benefits such as:
- work-life balance, including a 36.25-hour working week
- an Enterprise Bargaining Agreement providing regular pay increases and other benefits
- generous superannuation of 12.75%
- paid parental leave for eligible employees
- a range of development opportunities including unlimited use of LinkedIn Learning
- access to an Employee Assistance Service and more.
We recognise and celebrate that everyone is unique and seek the applicant best suited to the role. We will assess your experience, knowledge and acquired skills, as well as your potential for development and your personal qualities.
If you have any questions, contact Andrew Holt phone: (07) 3338 4142. We'd love to hear from you!
Applications will remain current for 12 months.
Job Ad Reference: QLD/699105/26
Closing Date: Wednesday, 9 September 2026<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
