Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $37.27 - $38.44 Per Hour + Super
Hours Per Week: 20
Requisition ID: REQ678857
Location: Wallsend Campus
Closing Date: Thursday 20 August 2026
Make a difference in the lives of children, young people and families
An exciting opportunity is available to join the Child and Adolescent Mental Health Service (CAMHS) as an Administration Officer, supporting the CAMHS Safeguards team based at Wallsend.
The CAMHS Response Team – Safeguards is a compassionate, family-centred service delivered by a multidisciplinary team based at the Wallsend Hub, with additional spoke sites across the district. The team provides community-based, short-term assessment and intervention for children and adolescents experiencing mental distress, with a strong focus on supporting young people and their families during challenging times.
As part of the broader CAMHS administration team, you will work collaboratively with colleagues across Hunter New England Local Health District while becoming an integral member of the Safeguards team.
About the Role
As an Administration Officer, you will be the first point of contact for young people, families and carers, providing professional, compassionate and efficient customer service both in person and over the phone.
Working closely with a multidisciplinary team of clinicians, you will play an important role in supporting the delivery of high-quality mental health care through a variety of administrative responsibilities, including:
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Appointment scheduling and coordination
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Patient database management
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Preparing correspondence and documentation
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Records management
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Fleet and clinic room bookings
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General office administration and team support
This is a rewarding frontline role where every day brings new challenges and opportunities. You will support clinicians to deliver exceptional care while confidently managing competing priorities in a busy and dynamic environment.
You will be supported from day one through a comprehensive orientation program, ongoing training and a collaborative team environment. Reporting to the CAMHS Administration Manager, you will receive day-to-day support from the CAMHS Safeguards Team Leader and be connected with a supportive district-wide CAMHS administration network.
This position is offered as a job-share arrangement, providing an opportunity to work alongside an experienced Administration Officer to ensure continuity of service and high-quality support for the Safeguards team. You will benefit from shared knowledge, collaboration, mentoring and ongoing professional development opportunities.
About You
We are seeking an organised, adaptable and motivated individual who enjoys working in a fast-paced environment and making a positive contribution to healthcare.
You will bring:
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Excellent customer service and communication skills
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A professional and positive approach
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Strong attention to detail and accuracy
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The ability to manage competing priorities effectively
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Strong organisational and administrative skills
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A willingness to learn and contribute as part of a supportive team
Previous administration or customer service experience will be highly regarded; however, we are equally interested in candidates who demonstrate a genuine commitment to supporting children, young people and families. Full training and support will be provided to the successful candidate.
Why join Hunter New England Health?
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Be part of one of the largest and most diverse Local Health Districts in NSW
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Influence digital solutions that directly support patient care and clinical outcomes
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Salary packaging options
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Work collaboratively with passionate clinicians and digital health professionals
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Enjoy career development opportunities within NSW Health
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Make a real difference across a large, complex health service
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Fitness Passport for you and your family
What you'll be doing
Provide an efficient and effective administrative/clerical service to support the provision of high-quality clinical services across the multidisciplinary Specialist Palliative Care Hub.
Need more information?
about applying for this position
For role related queries or questions contact Amy Farrar on
[email protected]
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. by contacting SalaryPackagingPLUS! via
[email protected] or 1300 40 25 23.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact
[email protected] for confidential support to ensure an equitable, barrier-free application process.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
An eligibility list will be created for future permanent and temporary part time vacancies.
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