You will work safely at all times, complying with WHS policies, actively contributing to continuous safety improvement, and ensuring safe work practices are properly documented. The role is strongly customer‑focused, involving regular engagement with customer systems to review data quality, optimise sensor and software configurations, and provide training to improve outcomes. You will build trusted‑advisor relationships through strong technical delivery, support commercial teams during sales activities, and identify and communicate potential opportunities to the local business.
You will also support capability development by delivering geotechnical training to customers and internal teams, promoting adoption and understanding of GroundProbe technologies. This includes supporting new product releases through performance tracking, customer demonstrations, testing, and feedback to product teams. The role involves installing, integrating, and supporting GeoExplorer and related platforms, ensuring effective IT connectivity and remote access, and acting as the primary technical point of contact for deployments—escalating complex IT or software issues to specialist teams as required.
