- Based in Melbourne CBD
- 5 days in the office
- Working hours 8.30 – 5.00
- Occasional requirement to work outside of hours to support executives, board meetings etc.
Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
As the Receptionist at our Melbourne office, you will provide outstanding customer service and administration support to all internal and external stakeholders and be the first point of contact for clients and visitors, helping create a welcoming and efficient front office environment.
What you'll be doing day to day
- First point of contact for employees, vendors, suppliers, couriers, contractors and visitors including managing their access using the available systems
- Assist with office event planning (i.e. end of month drinks, Christmas parties, team events, board meetings etc)
- Manage access control and security including issue of access cards and conduct monthly accuracy audits
- Arrange courier and mail pickups/deliveries for Vocus teams
- Facilitate any repairs/work that need to be done (i.e. air conditioning, lights, bathrooms, lifts) and effectively provide ongoing updates as to the status as by instruction of Office Manager
- Assist the Office Manager in managing Fire Warden/First aid training and maintenance
- Manage the stock and storage areas for stationary, kitchen supplies and ensure stock is kept at appropriate levels
- Manage incoming calls (very few) and divert to the correct area within the business
- Develop effective relationships with personnel of other departments
- Support other offices where required.
What you'll bring to the role
- Experience in a receptionist, administration, customer service or similar role
- Experience with Microsoft Office (Outlook, Word, Excel)
- Excellent professional presentation and interpersonal skills
- Punctuality, reliability, and excellent time management skills
- Good written and verbal communication skills
- Strong common-sense approach and problem-solving skills.
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
