Job Title: Bistro & Functions Manager
Position Type: Full-Time
Location: The Emerald Hotel South Melbourne
About the Role
We are on the hunt for a passionate, dynamic Bistro & Functions Manager for our well-established venue.
We are looking for a true leader to take an existing role and make it their own. You’ll inherit a strong foundation, a loyal customer base, and a dedicated team. What you bring is your unique operational flair, service vision, and event management skills to drive both day-to-day floor service and our growing functions business.
Key Responsibilities
- Floor Leadership: Lead, mentor, and motivate the front-of-house team. Oversee daily floor operations to ensure seamless service and exceptional guest experiences.
- Function & Event Coordination: Act as the primary contact for all function inquiries—handling quotes, site visits, menu selections, runsheets, and executing events on the day (from intimate private dinners to large group bookings).
- Kitchen & FOH Synergy: Partner closely with the Head Chef to design seasonal function menus, coordinate dietary requirements, and ensure flawless kitchen-to-floor communication during events.
What We’re Looking For
- Proven Experience: 2+ years of management experience in a fast-paced bistro, pub, or restaurant, including hands-on experience managing private dining, functions, or events.
- Event Savvy: Outstanding organization skills, strong attention to detail, and a flair for creating unforgettable event experiences.
- Hands-On Leadership: A leader who thrives on the floor during peak service and leads by example during high-stakes function execution.
- Creative Initiative: Someone who sees opportunities to grow the function portfolio and take full ownership of marketing/upselling the venue space.
- Business Acumen: Understanding of hospitality KPIs (labor percentages, function profit margins) and experience with booking/POS software.
What We Offer
- Work-Life Balance: A structured roster designed to respect your time outside of work.
- Growth & Support: Direct support from ownership with quick decision-making, giving you the backing to bring your ideas to life.
- Perks: Meals on duty.
How to Apply
If you’re ready to step into a dual FOH & function leadership role and make it your own, we’d love to hear from you!
To apply, please send your résumé and a brief cover letter highlighting your track record in similar leadership roles and what you will bring to the position.
Pay: From $30.00 per hour
Benefits:
- Employee discount
- Visa sponsorship
Work Location: In person
