About us
4WD Supacentre is the home of the much-loved brand Adventure Kings, specialising in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and push the boundaries of achievable.
About you
We want someone who has:
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experience in working in retail, claims, call centre, customer service roles
- the ability to build great relationships with customers
- fantastic communication skills, both written and verbal
- the ability to manage a diverse range of customers and de-escalate conflict situations
The Role
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Providing an exceptional level of customer service in all customer dealings, and professionally manage escalations in a timely manner.
- Identifying customer needs, clarifying information, conducting any necessary research and providing solutions.
- Professionally handle grievances to preserve 4WD Supacentre’s reputation.
- Provide support to in-store staff in regard to the processing of claims.
- Recognise, document and alert your manager of trends in customer calls.
Perks of the role
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Competitive salary
- Free onsite parking
- Employee discounts to checkout our high-grade camping products
If you tick all the boxes, then why wait? Do apply for the job immediately!
4WD Supacentre is one of Australia's leading and fastest growing omni-channel retailers. We are a family-operated business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.
