About the Role:
We are looking for a friendly, resourceful, and professional Concierge to deliver top-tier service to our guests. As the first point of contact, you will assist with inquiries, reservations, and special requests, ensuring every visitor has an outstanding experience.
This role operates 6 days a week (Monday to Saturday), with full-time and casual positions available. Typical hours are 12:00PM - 8:00PM (8 hours)
Key Responsibilities:
- Greet guests warmly and assist with check-ins, reservations, and general inquiries.
- Provide tailored recommendations for dining, entertainment, and local attractions.
- Handle guest requests, including transportation, event bookings, and special accommodations.
- Use computer systems to manage bookings, process payments, and update guest records.
- Communicate effectively with guests, staff, and vendors to fulfill requests efficiently.
- Maintain a polished, professional, and welcoming atmosphere at all times.
Requirements:
✅ A high standard of personal presentation and grooming.
✅ Strong communication and interpersonal skills.
✅ Computer proficiency, including experience with booking systems, Microsoft Office, and email.
✅ Ability to multitask and stay organized under pressure.
✅ Knowledge of local attractions, transport options, and events (or willingness to learn).
✅ Availability for flexible hours, including evenings, weekends, and holidays if needed.
✅ A customer-focused attitude and commitment to service excellence.
If you're passionate about hospitality and committed to professionalism, we'd love to hear from you. Apply now to join our team — full-time and casual positions available.
Job Types: Full-time, Part-time, Casual
Pay: $27.00 – $30.00 per hour
Application Question(s):
- Please specify the hours you are available to work, including whether you are available for 6:30 AM–2:30 PM shifts, 2:30 PM–10:30 PM shifts, or both.
- Are you applying for a Full-Time or Casual position?
If Casual, please list your general availability (e.g., days of the week and times):
Work Authorisation:
Work Location: In person
