Greenvale Dental House is a high energy dental practice providing gentle, quality care - doing general dentistry as well as surgical procedures. Equipped with the latest technology, we are dedicated to providing the best care for our patients. At this time we are looking for a part time receptionist to join our team. Experience is not essential but good communication skills and the ability to multitask is essential.
We are offering a part time position in a supportive, dynamic and collaborative team environment.
Key responsibilities:
- Welcoming patients and making sure every visit feels smooth from start to finish, and providing them with empathetic, friendly and professional customer service.
- Using HICAPs to take payments (training on the job can be provided if no experience)
- Handling phone enquiries and administrative duties, booking in patient appointments, scanning and entering patient details, answering emails etc
- Managing the appointment book to ensure it is productive, confirmation of appointments ensuring the day runs smoothly
- Maintaining patient records
- Liaising with dental laboratories
What we can offer you:
- Competitive hourly rate + super and benefits
- An amazing and well trained team to be a part of and to support you
- Onsite free parking
- Discounted fees to employees and family
- Team building and social events
- Support and coaching to grow your skill set
What we look for:
- Great communication skills
- Ability to multitask, prioritise tasks and manage time effectively in a fast paced environment
- Capability to address patient concerns and resolve issues with professionalism and empathy
- Attention to detail
- Growth mindset
To apply, please send your resume and cover letter to [email protected]
Pay: $28.00 – $35.00 per hour
Benefits:
- Employee discount
- Travel reimbursement
Work Location: In person