Receptionist/Office Admin
Do all appliances is one of Melbourne leading Home appliances service company. We are looking for reliable, fast learning Receptionist/Office administrator with strong computer knowledge using Outlook to join our busy and dynamic office
Your main duties are:
- Manage incoming service requests and allocate jobs efficiently
- Coordinate and schedule service jobs, including allocating technicians based on availability, location, and skillset
- Managing booking changes, cancellations, and rescheduling requests
- Schedule and coordinate daily work for a team of technicians
- Monitor job progress and adjust schedules as required
- Ensure high levels of customer service and job turnaround
- Support administrative tasks related to service operations
- liaise with suppliers, contractors, and internal teams
- Maintain accurate records and documentation within systems such as Intelogy Systems.
- ·Provide administrative and operational support the Service team
- Assisting with reporting and general admin duties
- Support & Coordinate Technicians
- Answer calls and emails
- Customer service
You need to:
- Able to work independently
- Have attention to details
- Fast and efficient on calls and Emails.
- Polite and able to deal with pressure on the phone
- Have experience in customer service and Office administration.
- Knowledge of Melbourne suburbs ·
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Do All Appliances 34 Bignell rd Moorabbin Vic 3189.
Email : [email protected]
Job Types: Full-time, Fixed term
Pay: From $65,000.00 per year
Application Question(s):
- Do you live in Melbourne south east suburbs ?
Experience:
- MS Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
Work Location: In person
