Experienced and professional Medical Receptionist to join our specialist practice in Eastwood. Working closely with a Lung and Respiratory Specialist.
About the Role
We are seeking an experienced and professional Medical Receptionist to join our specialist practice in Eastwood. Working closely with a Lung and Respiratory Specialist, you will play an important role in providing a welcoming, efficient and professional experience for patients, referring doctors and other healthcare professionals.
Previous receptionist experience is essential. Experience in a specialist medical practice or healthcare setting will be highly regarded.
Key Responsibilities
- Welcoming and assisting patients in a friendly, respectful and professional manner.
- Managing appointments, bookings and the specialist's diary.
- Answering telephone calls and responding to patient enquiries.
- Liaising with patients, GPs, hospitals and other healthcare professionals.
- Processing referrals and managing medical correspondence and documentation.
- Providing day-to-day administrative support to the specialist.
- Maintaining accurate patient and practice records.
- Performing general reception and administrative duties.
- Contributing to a professional, organised and welcoming practice environment.
About You
To be successful in this role, you will have:
- Previous experience working as a receptionist; medical reception experience is highly desirable.
- Strong communication and interpersonal skills.
- A professional, friendly and compassionate manner.
- Excellent organisational skills and attention to detail.
- The ability to manage competing priorities in a busy environment.
- Good computer literacy and general administrative skills.
- A reliable, flexible and proactive approach to work.
- The ability to work independently while contributing positively to a small professional team.
Applicants who speak Mandarin and/or Cantonese are strongly preferred, as these language skills will assist in communicating with our patient community.
What We Offer
- A full-time position in a convenient Eastwood location.
- A friendly and professional working environment.
- The opportunity to work closely with an experienced specialist.
- A varied role combining patient interaction, reception and administration.
- A long-term employment opportunity for the right candidate.
Pay: $52,880.00 – $89,372.21 per year
Experience:
- Medical clinic: 1 year (Preferred)
Language:
Work Location: In person
