About Krispy Kreme
At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.
Got the drive to lead, inspire, and deliver unforgettable customer moments? Step into a role where every day is fast-paced, rewarding, and full of fun.
At Krispy Kreme, we are not just about doughnuts, we are about creating joy. We are looking for a passionate Retail Store Manager to take the reins and make every shift exceptional.
What You’ll Be Owning (and Loving)
As our Store Manager, you’re not just running a store - you’re running the show.
You’ll be the energy, the leader, and the driving force behind unforgettable customer moments (and seriously good doughnuts).
You will:
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Lead, coach and hype your team to bring their best vibes to every shift
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Own the numbers - from budgets and labour to rosters and KPIs - and keep everything running like a well-glazed machine
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Hit sales targets while making sure every customer leaves happier than they arrived
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Keep operations tight: stock, inventory (MICROS), cash, and store presentation always on point
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Champion safety and quality like a pro (WHS, HACCP, hygiene - you’ve got it covered)
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Turn customer feedback into feel-good moments
- Spot, grow, and develop future leaders in your team
Keep things fresh - bringing new ideas and continuous improvements to the table
What’s In It For You-
Work for a globally recognised brand that is fun, fast-paced, and full of opportunity
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Competitive salary and a supportive, inclusive culture
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Real growth and development pathways with investment in your leadership journey
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Hands-on experience across people leadership, operations, and business management
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A workplace where you can be yourself, feel valued, and thrive
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Access to sweet discounts through the KK Mixer
What We’re Looking For
You are a people-first leader with a strong business mindset and a passion for delivering great experiences.
You bring:
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Proven leadership experience in retail or hospitality
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Strong understanding of budgets, rostering, and operations
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Resilience, positivity, and the ability to motivate others
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Strong problem-solving skills and a proactive approach
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A commitment to diversity, inclusion, and ethical leadership
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Confidence, energy, and a genuine passion for the Krispy Kreme brand
Your Experience-
Certificate IV in Business or equivalent experience
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Minimum 5 years’ experience in retail or hospitality
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At least 2 years’ experience leading teams as a Supervisor or Team Leader
Why Join Us?
At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today!
