Your Key responsibilities:
Schedule, initiate and monitor daily, weekly and monthly bot runs to ensure automated business processes are completed on time. Track utilisation, performance and capacity to optimise bot usage and maintain effective management of the automation environment.
Maintain automation logs, schedules and performance records to support audit, reporting and continuous improvement.
Monitor and manage automation errors from daily production runs, ensuring technical issues are resolved promptly and business-related exceptions are referred to the appropriate teams.
Role fit
The essential requirements for this role are:
Demonstrated experience supporting automated or digital workflows, including monitoring daily production runs, identifying exceptions, and coordinating timely issue resolution to ensure continuity of business processes.
Proven ability to extract, analyse and interpret data from multiple systems to support reporting, performance monitoring and continuous improvement, with proficiency in Microsoft applications and/or business intelligence tools.
Strong problem-solving skills with the ability to investigate issues, assess impacts, coordinate defect resolution and support User Acceptance Testing (UAT) for new or updated automated processes.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
38 hour full time work week
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further!
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
