At a Glance
Hourly Pay Rate: From $34.52 + 25% casual loading + 12% superannuation
Employment Type: Casual
Closing date: 9pm, Sunday 6 September 2026
Nestled in Parramatta Park’s lush surrounds, Parramatta Aquatic Centre (the PAC) is a new fitness, wellness and relaxation hub. Featuring three pools including an outdoor Olympic-sized centrepiece and indoor water playground, as well as spa, steam and sauna facilities, fitness centre, and public café, the PAC is a community oasis to accompany Parramatta’s burgeoning CBD district.
At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.
About the role
This role is responsible for high quality customer service to facility users, including but not limited to, customer service (order taking and point of sale processing) and coffee preparation.
You will need to be flexible and willing to work a 7-day rotating roster. Shifts will be between 5:30am to 6:30pm.
In this role you will:
- Deliver customer service excellence to the community and facility users
- Accurately capture customer orders and communicate effectively with the café team and customers to ensure orders are fulfilled.
- Administer food and beverage purchase transactions
- Prepare and serve a variety of coffee and beverage options to customers
- Assist the café team with ongoing stock maintenance and displays
Ensure consistent high levels of cleanliness, presentation, hygiene, safety and security within the facility
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What’s on offer
We are offering multiple casual opportunities, with a competitive hourly rate from $34.52 plus 25% casual loading plus 12% Superannuation.
You will need to be flexible and willing to work a 7-day rotating roster. Shifts will be between 5:30am to 6:30pm.
Your employee experience with City of Parramatta includes:
- Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
- Location & Convenience: Central Parramatta location
- Growth: Learning and development programs, leadership pathways, LinkedIn Learning
About you
The successful candidate is someone who brings:
- Previous front-of house experience in a busy café/hospitality environment.
- Previous barista experience
- Cash handling experience and/or operation of Point-of-Sale System
- Commitment to providing excellence in customer service
Experience working independently and within a team environment·
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To be considered for this role, you must meet the essential requirements in the Position Description, including:
Qualifications/Licenc es:
- NSW Working with Children Check Clearance
Food Handling Certificate
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Want to know more?
Review our Values Flyer to learn more about the behaviours that guide how we work.
Further details about this role can be found in the Position Description.
For a confidential discussion, please contact the Recruitment Team via
[email protected] .
How to apply
Applications must be submitted online by 9pm, Sunday 6 September 2026 . Applications submitted by other means will not be accepted.
Please upload:
Current resume and cover letter addressing the Position Description
Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.
As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.
A Paid Working with Children Check must be uploaded as part of your application. If you do not have a valid Working with Children Check and meet the remaining requirements of the role, please answer your pre-screening questions accordingly and reach out to [email protected] to confirm that your WWCC is in progress.
Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta .
This position requires the preferred candidate to undergo the below pre employment compliance checks.
- Criminal history chec k: A criminal history does not necessarily disqualify a prospective candidate from selection.
- Pre ‑ employment medical: Pre ‑ Employment Medical Check, which also includes a Drug and Alcohol test.
The City of Parramatta supports a drug and alcohol ‑ free working environment. Employees may be subject to random testing.
How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.
We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.
Eligibility: Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.
