Care Partner – Support at Home (Aged Care) & NDIS (Disability)
Make a genuine difference.
Just Better Care Northern Beaches & Northern Suburbs is seeking a passionate and experienced Care Partner to join our growing team. As a Care Partner, you will be at the heart of delivering person-centred care, partnering with participants, families and health professionals to ensure every client receives the right support, at the right time, to achieve their goals and remain living independently at home. If you are an experienced Case Manager, Care Partner or Support Coordinator for a rewarding career with an organisation that genuinely values its people, we would love to hear from you.
Why Join Just Better Care?
Monday to Friday - Enjoy an excellent work-life balance with regular business hours. No on call requirements .
Work as Part of a Multidisciplinary Team - Collaborate with an experienced team of Registered Nurses, Clinical Care Partners, Coordinators and Community Support Professionals to achieve the best possible outcomes for both aged and NDIS participants.
Build Relationships That Matter -Manage your own portfolio of participants and make a meaningful impact by supporting people to live safely, independently and with dignity in their own homes.
About the Role - As a Care Partner, you will coordinate services, develop individualised care plans and provide ongoing care management to ensure participants receive high-quality, person-centred services aligned with the Support at Home Program. You will build trusted relationships with participants and their families while working collaboratively with internal teams and external health professionals to deliver outstanding outcomes.
Your responsibilities will include:
- Conduct participant assessments and develop personalised care plans
- Monitor, review and evaluate participant goals and changing care needs
- Coordinate services with Community Support Professionals and external providers
- Build strong relationships with participants, families and health professionals
- Monitor participant budgets in accordance with Support at Home guidelines
- Identify emerging risks and escalate clinical concerns where appropriate
- Advocate for participants and support informed decision-making
- Ensure documentation is accurate, compliant and completed within required timeframes
- Participate in quality improvement initiatives and maintain compliance with aged care and NDIS practice standards
About You
You are compassionate, organised and passionate about providing exceptional customer service and person-centred care.You enjoy building relationships, solving problems and working collaboratively with others to achieve the best outcomes for participants.
To be successful you will have:
- Qualifications in Individual Support (Ageing), Health Services Assistance, Aged Care, Disability, Community Services, Nursing or equivalent (i.e. Certificate III in Individual Support (Ageing) or Certificate IV in Aged Care) or willingness to work toward desired qualifications
- Experience in a Care Partner, Case Management or Service Coordination role
- Experience within Aged Care, Community Care, Disability or Health Services
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- The ability to coordinate multiple participants and competing priorities
- Experience working collaboratively within a multidisciplinary team
- Strong computer and administration skills
- Current Driver's Licence
- Current NDIS Worker Screening Check (or willingness to obtain)
Why You will Love Working With Us
At Just Better Care Northern Beaches & Northern Suburbs, our people are our greatest asset. We foster a supportive team culture where collaboration, innovation and continuous improvement are encouraged.We believe in empowering our staff, recognising achievements and providing opportunities to grow professionally while making a genuine difference in the lives of older Australians every day. If you are looking for a rewarding career where you can combine your passion for people with your organisational skills and community care experience, we would love to hear from you
Next Steps:
If you are ready to make a meaningful impact and join a supportive, professional team, we would love to hear from you! To apply, please submit your cover letter addressing the essential criteria and your CV/Resume to [email protected].
For inquiries, please contact Bettina Esposito, Manager Clinical and Service Operations, on P: 02 9934 9926.
