- Technical product support
- Troubleshooting HVAC systems
- Updating technical documentation
HVAC Technicial Support Technician | Use Your Trade Skills in an Office Setting
A Career Change That Keeps You in the Industry
Looking for a role that lets you use your technical experience without spending every day on the tools?
This opportunity allows experienced HVAC and Refrigeration Technicians to transition into a customer support role where your industry knowledge becomes your greatest asset.
You'll join an international HVAC business known for innovative products, excellent training and genuine career development.
Your Role You'll become the technical point of contact for customers and contractors, assisting with product enquiries, troubleshooting and service coordination.
Whether it's helping diagnose an issue over the phone or supporting warranty claims, your experience will help customers get the best outcomes.
Key Duties
- Technical product support
- Troubleshooting HVAC systems
- Warranty administration
- Coordinating service jobs
- Preparing reports
- Updating technical documentation
- Supporting continuous improvement initiatives
What We're Looking For
- HVAC or Refrigeration trade background
- Excellent communication skills
- Strong technical knowledge
- Confident using computers
- Positive attitude
- Passion for customer service
What's On Offer
- Office-based career
- Hybrid flexibility after probation
- Ongoing development
- Work-life balance
- Established global business
- Friendly and supportive team
- Long-term career pathway
Ready to Apply?
Apply today to join a business where your technical expertise will be valued, your ideas will be heard and your career can continue to grow.
Interviews are taking place immediately, so don't miss this opportunity.
Please note that successful applicants will be required to complete a medical assessment and police check prior to commencing employment
