You will report to the Senior Accountant and be based at our Perth office in Western Australia. As the Accounts Receivable Officer you will be responsible for the end-to-end management of Acquire's receivables function, including customer invoicing, cash collection and allocation, account reconciliation, and reporting. Given Acquire's global customer base and multi-entity structure, the role requires accuracy and consistency across multiple currencies and jurisdictions, and close collaboration with colleagues across Administration and Finance and Commercial teams to ensure customer accounts are billed correctly and collected promptly.
Job Requirements
Degree or Diploma level qualification/s in accounting or related field, or equivalent relevant education, training or professional experience.
- Minimum 2 years’ experience working in a professional office environment.
- Proficiency with MS Office (Word, Excel, PowerPoint, Outlook and Copilot).
- Experience using Microsoft Great Plains, Microsoft Dynamics 365 (CRM) and Microsoft Dynamics 365 (F&O) - desirable.
- Ability to learn quickly and work effectively in a diverse team environment.
- Current National Police Clearance.
- Experience using large language models or AI-driven applications – desirable.
- Adaptable and flexible, with the ability to respond to changing priorities.
- Strong organisational skills, with the ability to prioritise and manage multiple tasks and projects.
- Takes ownership and accountability for responsibilities and outcomes.
- Collaborative and team-oriented, with the ability to work effectively across global teams and time zones (as required).
- Demonstrates sound judgement and problem-solving skills, with the ability to work independently when needed.
- Builds effective working relationships with internal and external stakeholders.
- Demonstrates alignment with and commitment to Acquire’s and the Group’s values.Adaptable and flexible, with the ability to respond to changing priorities.
- Strong organisational skills, with the ability to prioritise and manage multiple tasks and projects.
- Takes ownership and accountability for responsibilities and outcomes.
- Collaborative and team-oriented, with the ability to work effectively across global teams and time zones (as required).
- Demonstrates sound judgement and problem-solving skills, with the ability to work independently when needed.
- Builds effective working relationships with internal and external stakeholders.
- Demonstrates alignment with and commitment to Acquire’s and the Group’s values.
Key Responsibilities & Tasks
- Raise and issue customer invoices and credit notes accurately and within agreed timeframes.
- Verify invoice details against contracts, purchase orders, or supporting documentation before issuing.
- Issue customer invoices via the applicable communication method (email, customer portal, other)
- Prepare and distribute monthly customer statements.
- Process ad-hoc or non-standard invoices and credit notes as required, with appropriate approval.
- Maintain accurate invoice records and file supporting documentation as required.
- Proactively follow up on outstanding and overdue accounts by phone and email.
- Initiate and manage collection activity on past-due accounts, escalating unresolved cases where necessary.
- Maintain the aged receivables ledger within target terms and minimise bad-debt exposure.
- Liaise with the Commercial team regarding past due accounts.
- Report collection status and aged debt position to management on a regular basis.
- Receipt and allocate incoming payments to customer accounts daily.
- Post daily bank deposits and reconcile receipts against remittance advices.
- Investigate and resolve unallocated, unidentified or mismatched receipts.
- Process refunds and correct over/underpayments.
- Liaise with the bank on payment queries, including foreign currency receipts.
- Support month-end cash and banking reconciliations.
- Follow up with customers on a regular basis any outstanding Withholding Tax Certificates.
- Assist in the maintenance of accurate customer/debtor account records and master data.
- Perform account reconciliations and proactively resolve billing discrepancies.
- Respond to and resolve customer billing and account enquiries.
- Prepare aged debtor and receivables reports for management.
- Maintain notes and files on all customer account communications.
Benefits we offer
- Flexible hybrid work model (3 days in office / 2 days remote)
- Employee Assistance Program (EAP)
- Dedicated training levy and training leave to support ongoing professional development
- Specialised leave for community engagement and volunteer work
- Commuter benefits designed to incentivise sustainable and green transport options
- Participation in Acquire’s Social Club events and functions
- Opportunities to grow with our ever-expanding global footprint across APAC, EMEA, and NAM
About Us
Acquire provides strategic software solutions so when the right information is available to the right people, they can make business decisions with confidence.
We work with the world’s leading organisations to tackle increasingly complex data challenges impacting Environmental, Social and Governance (ESG), as it relates to the earth’s resources, the natural environment, and their communities.
Founded in 1996, Acquire originated in Perth, Western Australia, and since 2018 has been a part of Constellation Software, Inc via its operating group, Vela Software. Acquire currently has six offices around the globe, with customer support centres operating in each major time zone.
Please include a cover letter explaining why you’re the best person for the role. Your application cannot be considered if a cover letter is not included.
To submit your application, click the Apply button below or visit the Careers section of our website www.acquire.com.au/careers.
For a confidential discussion, please contact [email protected]
