About Us:
We are Sodi Café on Pakington street and we are dedicated to delivering exceptional food, beverages, and service experiences. We are seeking an experienced and motivated full-time Store Manager to lead the daily operations and business development of our café. This role presents an exciting opportunity for a results driven professional with strong leadership, and business management skills to contribute to the ongoing success and growth of our business. The successful candidate will play a key role in managing staff, maintaining operational excellence, driving profitability, and ensuring exceptional customer experiences.
Position Overview:
The Store Manager will be responsible for overseeing all aspects of café operations, including staff supervision, customer service, inventory control, financial performance, and compliance with workplace regulations. The successful candidate will operate with a high degree of autonomy, ensuring smooth day-to-day operations while contributing to business growth, operational efficiency, and long-term sustainability of the business.
Key Responsibilities
- Manage and oversee the daily operations of the café, ensuring efficient and effective service delivery and smooth open-to-close operations.
- Lead the business independently and make operational decisions with minimal supervision while maintaining company standards and objectives.
- Resolve customer concerns, staff issues, and operational challenges in a timely and professional manner.
- Determine and manage product mix, stock levels, and service standards to ensure operational efficiency and customer satisfaction.
- Formulate and implement purchasing strategies, inventory control procedures, and stock management systems to minimise wastage and shrinkage.
- Establish and review product pricing, promotional activities, and marketing initiatives to support profitability and business growth.
- Promote and advertise the café's products and services through local marketing campaigns, community engagement, and customer-focused initiatives.
- Monitor sales performance and implement strategies to improve profitability, increase average transaction values, and strengthen customer retention.
- Maintain accurate records relating to stock levels, inventory movements, and financial transactions.
- Prepare, monitor, and manage budgets relating to revenue, expenses, and overall operational performance.
- Develop, implement, and enforce Standard Operating Procedures (SOPs) to improve consistency, efficiency, and service quality across the business.
- Manage purchasing activities and coordinate with suppliers to ensure adequate stock levels are maintained.
- Recruit, train, supervise, mentor, and evaluate staff to maintain high levels of productivity, service quality, and workplace performance.
- Prepare and manage employee rosters to optimise labour efficiency and meet operational requirements.
- Ensure all staff members comply with workplace policies, food safety requirements, and occupational health and safety regulations.
- Train staff consistently to maintain high service standards and support long-term team development and retention.
- Monitor business performance and identify opportunities to improve workflows, operational efficiency, and customer satisfaction.
- Foster a positive workplace culture focused on teamwork, reliability, employee retention, and long-term business success.
- Contribute to the continued growth of the business through effective leadership, sound commercial decision-making, and proactive operational management.
Skills and Qualifications:
- Relevant Associate Degree, Advanced Diploma or Diploma in a related field
- (Or at least three years of relevant work experience in lieu of formal qualifications)
- A minimum of one year in the relevant field
- Demonstrated ability to manage daily business operations independently and effectively.
- Proven experience in staff supervision, recruitment, training, performance management, and workforce planning.
- Strong understanding of inventory control, stock management, purchasing, budgeting, and business performance monitoring.
- Excellent leadership, communication, interpersonal, and customer service skills.
- Strong organisational and problem-solving skills with the ability to manage competing priorities.
- Sound knowledge of workplace health and safety requirements and industry compliance obligations.
- Proficiency in point-of-sale systems, inventory management software
- Ability to analyse business performance and implement initiatives that improve profitability, efficiency, and customer satisfaction.
Why Join Us?
- Competitive Salary: Enjoy a strong compensation package with performance-based rewards
- Make an Impact – Play a key role in driving store success, from daily operations to long-term growth
- Ownership & Autonomy – Run the store like your own, with the trust to make decisions that matter
- Supportive & Welcoming Environment: Join a workplace that values diversity, respect, and a sense of belonging for everyone.
How to Apply:
To apply for this exciting opportunity, please submit your resume and cover letter outlining your experience and qualifications.
Application Deadline:
29th July 2026
Pay: $80,000.00 – $90,000.00 per year
Benefits:
- Employee discount
- Free drinks
- Free food
- Visa sponsorship
Work Location: In person
