Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
Lead the team to deliver store operational excellence through effective stock management and loss prevention activities
Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
Understand the brand and business strategy and communicate to the team their part to play
Build and maintain effective relationships with key stakeholders, such as concession management to drive store performance
Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success
