Advisor, Risk
- Location – Haymarket or Parramatta
- Salary range: 105,986 – 121,172 plus superannuation
About The Team
Our Governance, Risk, Compliance and Safety team is a dedicated group of professionals committed to ensuring the highest standards of adherence to regulatory and strategic oversight within Service NSW. This dynamic team plays a crucial role in safeguarding Service NSW's integrity, trust, and fostering a culture of accountability and resilience.
The Risk team is comprised of experts in risk management, compliance and governance, and works collaboratively across Service NSW to provide support for comprehensive risk assessments, business continuity planning, and ensure measures are in place to comply with regulatory requirements.
Their proactive approach not only minimises exposure to potential risks but also enhances Service NSW's capability to respond effectively to unforeseen challenges. Through monitoring and advisory services, the team contributes significantly to the overall stability and growth of Service NSW within the Department of Customer Service.
About the Role
Are you ready to make a difference by helping shape positive governance, risk and compliance culture and capability? In this role, you will advise and guide application of Service NSW’s governance and risk management frameworks to support important organisational and government priorities. Working closely with teams and stakeholders across the organisation you will support their adherence to governance and risk management requirements. This includes supporting their identification, management, monitoring, and reporting of risks, and the administration of our risk management system for storing these risks. In addition, this role supports the delivery of governance and risk management framework initiatives, to drive uplift in governance, risk and compliance culture and capability.
Responsibilities
Working as part of a broader team, you would play a key role in supporting the development, implementation and enhancement of the governance and risk management frameworks. You will support the business to make well informed, risk-based decisions and ensure they are managing risk in their everyday work. You will be our stakeholders’ first point of contact for risk system support. This role also involves supporting initiatives that enhance the governance and risk management framework including uplifting culture and capability.
About You
You are a highly proactive and motivated person who is passionate about providing a high level of service and driven to make a difference in your workplace. You will have experience in risk management, governance, or compliance. You will have worked with governance and risk frameworks and are familiar with how they operate. You can communicate governance, risk and compliance concepts confidently. You will use your effective communication and stakeholder skills to deliver workshops, training, and other forms of support in a pragmatic and stakeholder-centric way. Familiarity with risk systems and software is valued.
Salary Service NSW Grade 7/8, with the base salary for this role starting at $105986 base plus superannuation.
For enquiries relating to recruitment please contact Thomas Ting-Shelley via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.
Closing Date: Thursday 25th of June at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
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Information on adjustments available for the recruitment process
