Time Type: Full time
Worker Type: Employee
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Location: Melbourne or Sydney
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Type: 12 Month Fixed Term Contract, Full Time
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Hybrid role, happy to talk flexible working
The opportunity
We have a fixed-term opportunity for an experienced Workplace Relations professional to join our AUSPAC People Team. As part of a collaborative Workplace Relations team, you’ll make an impact where people, business and employment law intersect. You'll partner with leaders and People teams to navigate complex employment matters, manage workplace risk, and deliver practical, commercially focused outcomes.
Your responsibilities will focus on complex case management, providing employee relations advice, supporting organisational change and strengthening our workplace relations frameworks, governance and projects. Throughout your work you’ll ensure a proactive approach to risk management and stakeholder engagement.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
Key responsibilities will include:
Complex Case Management and Support:
- Manage complex conduct and other workplace relations cases adopting a people-centred and pragmatic approach, including providing advice and guidance to senior business leaders
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Provide specialist support to the broader People Business Partnering and Leader Assist teams across the AUSPAC region on the management of lower risk workplace relations cases and coach the teams on implementing contemporary practices and a people-centred approach to case management
ER Projects:
- Play a key role in employee relations projects
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Adopting an agile and continuous improvement mindset, identify opportunities to simplify and modernise workplace relations practices and processes across the AUSPAC region, including review of QBE policies
Workplace Relations Governance:
- Contribute to the uplift and maintenance of key workplace relations frameworks and governance, to appropriately manage risk aligned with the regulatory requirements and industry best practices
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Maintain updated knowledge of current legislation and case law, and contemporary workplace relations practices
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Provide timely support and updates to the People Business Partnering teams and other key stakeholders on key developments
About you
To be successful as a Workplace Relations Partner you will have strong experience within an Employee Relations, Employment Law or as a Business Partner with Employee Relations exposure. You will also have;
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Ability to provide people-centred and practical advice and guidance on complex and nuanced employee and industrial relations issues
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Ability to manage change and lead projects involving multiple stakeholders, deliverables and collaboration with various teams
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Highly effective collaboration, influencing and negotiation skills with individuals at all levels
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Ability to provide effective coaching to other members of the people team
- Great communication skills both written and verbal
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Tertiary qualifications in HR or Law will be highly regarded, or an equivalent level of experience
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
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‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
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Life Leave, supporting the life events we all experience, leaving your annual leave for rest
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A range of discounts on insurance products, car hire, hotels, goods and services
To learn more about benefits of working with us, click here.
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
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2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
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Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
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Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
APPLY NOW and let’s make it happen!
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]
Skills:
Application Close Date: 26/07/2026 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
