RETAIL ASSISTANT - Yoome (Westfield Knox)
About Us:
Yoome Gift is Melbourne's home for Jellycat, Rolife, Blind Boxes, Miffy, and all things cute. We're a boutique gift shop located in Westfield Knox (and Fountain Gate), specialising in high-quality plush toys, collectible figures, DIY miniature kits, and unique gifts. If you've ever fallen down the Jellycat rabbit hole or felt the thrill of opening a blind box, you already get what we're about.
The Role:
We're looking for a friendly, enthusiastic Retail Assistant to join our small team at our Westfield Knox store. This is a part-time position with flexible hours including weekends.
What You'll Do:
- Provide exceptional customer service and help customers find the perfect gift
- Process sales and handle the register
- Restock shelves, maintain visual displays, and keep the store looking beautiful
- Assist with new stock arrivals and inventory management
- Share product knowledge with customers (yes, knowing your Jellycat Bashful Bunny from your Amuseable Croissant is part of the job)
- Help with Click & Collect orders
What We're Looking For:
- Genuinely friendly and approachable personality
- Available for weekday shifts
- Reliable and punctual
- A love for cute things, collectibles, plush toys, or gift-giving in general
- No prior retail experience needed - we'll train you!
Bonus Points (not required, but we'd love it):
- You're comfortable working with other employees, creating short-form video content (TikTok/Instagram Reels) featuring our products and store
- You have an eye for aesthetics and visual merchandising
- You're already a fan of Jellycat, Rolife, Blind Boxes, or similar brands
- You have your own social media presence in the lifestyle, kawaii, or collectibles space
What We Offer:
- Employee discount on all products (yes, including Jellycat)
- A fun, relaxed work environment surrounded by cute things every day
- Flexible scheduling that works around study or other commitments
- Opportunity to grow with a young, expanding business
- Creative freedom to contribute content ideas and help shape our brand
Details:
- Location: Yoome Gift, Westfield Knox, Wantirna South VIC
- Type: Part-time
- Hours: 10-20 hours per week (flexible)
- Pay: $20-$32/hr depending on age and experience (in line with the General Retail Industry Award)
- Start: ASAP
How to Apply:
Send us a short message about yourself and why you'd be a great fit at Yoome. Tell us your favourite product from our store or website (yoomegift.com.au).
Want to stand out? Send us a short video (30-60 seconds) introducing yourself and showing us your personality - we'd love to see it! This is completely optional but will definitely catch our attention.
Pay: $20.00 – $30.00 per hour
Benefits:
Work Location: In person
