Company Description
Pullman & Mercure King George Square is a vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The hotel also features the amazing and extremely popular venues of Goldfinch Restaurant and Street Cafe, Sixteen Antlers Rooftop Bar as well as KG Sports Bar.
Join a team where you can be all you are, grow and create your path, work with purpose, enjoy and feel valued.
Life with us is about bringing the passion, staying curious, and performing at your best. If you can do that; this opportunity is limitless!
Job Description
Sixteen Antlers Rooftop Bar is named for its roof ‘branches’ reminiscent of a deer’s antlers, our intimate space offers a haven of comfortable seating, a selection of boutique beers, cocktails, and quality wines, as well as impressive tapas menu. We are looking for an enthusiastic superstar to join our team!
We are looking for someone who is passionate and represents our service philosophy. They must be open to being able to adapt their skills and in creating great experiences, all of this underpinned by being a true Heartist.
The ideal candidate will have experience in a high volume venue, and a passion for people and service/experiences. They must be able to multitask at a high level whilst developing individual team members and the team as a whole. You will also have a hands-on management style and flexible work ethic.
As Sixteen Antlers Bar Supervisor you will:
Ensure efficient, friendly and professional service is provided to all visitors.
Liaise with the Food & Beverage teams to ensure venue standards are upheld.
Set up procedures to protect and maintain bar service equipment, correctly recording breakages and carry out regular stocktaking.
Maintain effective communication with the team in regards to upcoming events and venue requirements. Eg, weekly meetings with management team and kitchen brigade.
Ensure all mise-en-place is completed prior to visitor’s arrival.
Set up, pack down and coordination of events on the day when required
Proactively creating unique experiences tailored to the Visitors, Clients and Guests
Handle any escalated visitor complaints to a positive outcome.
Be knowledgeable of and operate within the outlet and hotel liquor licensing guidelines and House Management Policies.
Qualifications
Demonstrated success in a similar role
Superior people management abilities
Advanced knowledge of beer, wine & spirits
Operational experience with Shiji an advantage
A drive to succeed
Strong time management skills & highly attuned organisational skills
Flexible & focused, with an understanding of a busy bar operation
A genuine passion and motivation for the hospitality industry.
A valid RSA
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
Benefits Your Way:
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Access to Accor team benefits, including global discount's on accommodation and food & beverage.
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A supportive and collaborative work environment.
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The opportunity to grow and progress your career with Australia’s largest hospitality employer – Accor
Accor has a strong focus on ensuring all of its people feel welcome and feel valued.
This means industry leading training opportunities, career planning and benefits such as hotel discounts at over 3500 hotels worldwide, global partnership discounts
Additionally, our Hotel team are a great mix of fun, friendly and industry experts making this a great team to be part of.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, we support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
