Location: Melbourne (Hybrid)
Casual Role
In this position, you’ll be based in Melbourne, Yarra Falls office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Join our Imaging & Mailroom Team within Operations on a casual basis and play a vital role in how Computershare delivers seamless inbound services to our clients.
As a Mailroom Operator, you’ll be at the heart of our document processing function—where precision meets technology. Using sophisticated imaging systems powered by Optical Character Recognition (OCR), our team classifies documents and extracts critical data that keeps our business moving.
A role you will love
Reporting to the Team Leader – Transaction Services Group, you’ll be an integral part of a collaborative team that values reliability, attention to detail and operational excellence. Your work will directly support our clients and the wider business, making a real impact every day.
If you take pride in doing things right, thrive in a structured environment, and enjoy being part of a team that’s always looking for smarter ways to work, this is your opportunity to unlock a world of potential with Computershare.
What will you bring to the role?
You’ll bring a strong sense of ownership and accountability to ensure daily targets and SLAs are consistently achieved, supporting the needs of both our clients and internal teams.
You’ll collaborate closely with Transaction Services Group Team Leaders, Managers and key stakeholders to guarantee all inbound and outbound mail is processed accurately and within strict deadlines. With a clear understanding of established processes, you’ll ensure work flows seamlessly through to downstream departments.
You’ll be confident working across a virtual, hybrid and in‑person environment, building effective relationships with Relationship Managers, business leaders and offshore counterparts.
Your contribution will include:
- Accurately sorting incoming mail and creating scan batches
- Operating Kodak scanners and Readsoft applications to load documents into Computershare workflow queues
- Managing inbound and outbound mail, packages and deliveries efficiently
- Receiving and recording items from postal services and couriers
- Sorting and distributing mail and packages across the organisation
- Coordinating with courier partners to ensure timely, reliable delivery
Responding to and resolving customer and stakeholder enquiries professionally
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Above all, you’ll bring attention to detail, reliability and a commitment to service excellence, helping the team meet operational goals while delivering a consistently high-quality experience.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
